This hotel was right across the street from the mall and a short trip to BWI airport. The room we had was clean...at first glance but after looking around there were three stink bugs climbing the walls within minutes of setting our luggage down. Also the sink was plugged up and after much fight with it, we called for front desk for maintenance but that took about 30 mintues for them to get to us so we asked if we could switch rooms. Luckliy, they had another room ready on same floor so we packed everything up and moved down the hallway. Didn't have chance to use the shuttle service because the front desk said it was quite busy and needed about a 30/45 minute heads up. Other than that, the second room was clean and spacious.