The staff from the get go was completely rude to you, as soon as we checked in it seemed like they were upset that they had to be there. The front desk ladies, the face of the company to the customers, were completely rude and short with you. I am not a fan of this hotel, I will NEVER come back, and if you still want to stay at a Hilton Garden Inn, stay at the one closer to BWI airport because this one is completely awful. If I was the CEO, I'd make some changes in this establishment immediately.
- Also Known As:
- Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
- Hilton Garden Inn Baltimore/Arundel Mills Hotel
- Hilton Garden Inn Hanover
- Official Description (provided by the hotel):
- The brand new Hilton Garden Inn Baltimore/Arundel Mills. ... more less
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