We wanted to stay near the casino and mall, but needed transportation from airport etc. The shuttle service was very convenient. Our flight arrived very early so we weren't sure what to expect, but the front desk staff was very accomodating. The room had every amenity you would need, including free wi-fi. My husband was especially impressed by the good service. We were told the shuttle would take us to the train to DC if we wanted, so we will stay again when we have more time to tour the area.

This is a great place to stay. It is convenient to the Mall, as well as to Maryland Live. The room I stayed in was very clean; had a small kitchenette with a full-size refrigerator, a microwave, a safe, and a kitchen sink. It also offers hot, free breakfast, and the customer service is outstanding.

A very comfortable hotel. The rooms are updated, the kitchens have stainless steel appliances, and all is very clean. This Town Place suites is nicer than many Residence Inns that I stay at. I would definitely stay here again!

Stayed here for business and I pretty much only stay in Marriotts when on business. I would rate this as above average for the room size and the convenience. I booked a studio and got upgraded for my Platinum status to a one bedroom, which was nice. The desk setup is superior for someone doing a lot of work. The kitchenette is nice. The room was clean. Breakfast was more than adequate.

Negatives:
-Beware of road noise. I was on the highway side of the hotel and it was extremely loud - at all hours. I asked to be moved to the other side and was told the only upgrades available were on that side.

-The end "enclaves" are loud. I was at the end of a hallway where 4 doors are in a tight little area and I found that I could easily hear people's televisions, comings and goings, etc. I felt there was not adequate sound insulation.

-I booked a AAA rate and had switched to my business bag and forgot my card. I have never in all my years as a Marriott rewards member - and certainly not as Platinum Elite - had my rate reversed because I didn't have my card. I offered to have my husband fax the card and they would not leave my rate - they went to the trouble of reversing it while I was checking in. I understand why they do this but the $6/night savings shouldn't have been worth questioning the integrity of one of your most loyal customers.

-The person checking me in also did not know about the gift I was supposed to receive upon checking in. I felt the young girl checking me in could have used some lessons on customer service.