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TownePlace Suites Arundel Mills BWI Airport: Traveler Reviews

2.5 of 5
7021 Arundel Mills Circle, Hanover, MD 21076
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TownePlace Suites Arundel Mills BWI Airport
Ranked #7 of 13 hotels in Hanover
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46 reviews from our community

    Trip type
Traveler rating
    17
    21
    5
    2
    1
Date Rating
Baltimore, Maryland, United States
2 reviews
“Pleasant Staff, Pleasant Stay”
5 of 5 stars Reviewed December 8, 2012

Stay at the TownePlace Suites on Decemeber 7, 2012. Check in process was quick, front desk staff members were very pleasant, very helpful, asked if I needed to be told about all the ammenities, but I declined since this was my 2nd stay with TownePlace Suites. All staff members encounter during my stay were very friendly, acknowledge you when you passed by, and made you feel like a valued guest. I booked a Queen 1bedroom which was located on the 1st floor, room 101. Room has a full kitchen, fridge, living room area which is seperated from bedroom area, (2) flat screen televisions, though TV located inside bedroom was a little fuzzy, appeared to be a bad connection. Room was very clean, very cozy, comfortable queen size bed. Lobby area has a small market to purchase various items, soda's water, snacks, etc. Hotel is actually within walking distance of Arundel Mills Mall, movie theatre if you don't mind crossing the mall parking lot. Hotel doesn't provide roomservice, but does recommend a service called Order Inn. I did take advantage of this service, and must say the food was excellent, service was fast, and you even receive a call from the establishment to confirm that you received your order, highly recommend if you don't have the desire to depart your room.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Harold M about TownePlace Suites Arundel Mills BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Fine”
4 of 5 stars Reviewed September 23, 2012 via mobile

I agree with most of the reviews here. Nice stay. All staff were friendly. Free computer for printing boarding passes. Adequate small apartment for 2 kids and parents. Only complaint - Couch nasty and needs new bed mattress.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jlbrown1971 about TownePlace Suites Arundel Mills BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Nice location, not so nice staff”
3 of 5 stars Reviewed August 6, 2012

My expectations were low, but I was optimistic since it is in the Marriott chain. We decided to stay after a long night at the Dave & Buster's. We also wanted to try the Casino out the next morning and although we live in DC, it just made since to us at 2:00 am that staying in a hotel was our best bet. We arrived to a less than enthusiastic front desk attendant, but come on it 2am, so I can't fault the guy. We asked him what was the latest we could stay without being charged. He said 2 pm, that seemed late to me, so I knew we should be out of there no later than 12:30 pm/1:00 pm. The lobby was cute, a little cramped, but I liked the map of DC/B-More on the wall. The room was actually nicer than I expected. I loved the fridge, dishwasher, hot plate etc that was provided. Although I didn't use any of these amentities they were nice to have. The bathroom was nice and the room suprisingly clean. I am a little OCD when it comes to hotels and cleanliness. The TV was pplaced in this weird position. The bed was comfy, pillows small but it works. The next morning around 12:15 pm housekeeping comes by. We explained that we would need just another 25-30 minutes and we would be out of her hair. She was not happy about that. She sighed, rolled her eyes and said "OK". I knew we needed to pick up the pace a little. So, I ran out to the car to get something and on my way back in, I see/hear the same lady say to the front desk attendant "I don't understand why they don't charge these people for staying late". I was a little taken aback as it was only 12:15 pm. I am not sure that she was referring to me, as there were quite a few people checking out late. Well, I am sorry Tonja (thats her name according to the front desk attendant) that me and other guests staying at this hotel, which by the way keeps you employed, is such a burden. Definately won't be staying here again.I understand that certain professions can be more demanding and aggrivating than others, but I would suggest that Marriott caution their employees about complaining about guests, while they are within earshot.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask DCLady85 about TownePlace Suites Arundel Mills BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Too many places around”
4 of 5 stars Reviewed July 26, 2012 via mobile

I'll start with the negative. This place right off a huge mall parking lot. Apparently this mall is very popular which equals a ton of traffic in the parking lot!!!! This is not street traffic it's all Parking lot traffic. But you can walk from hotel to the mall, movies, casino, etc... Or take the shuttle. The place is clean and FREE washer and dryer for you!!!
Some of the night staff needs additional training. I'm a platinum member for Marriott and this person named Sydney was giving us a hard time when we asked for upgrade, busy be new as it seemed he did not know his away around their computer system. Overall it's a nice clean place and a lot places for shopping and dinning, maybe too many places.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Roominspektor about TownePlace Suites Arundel Mills BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middletown, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“A different style than other Marriott hotels, but still great!”
4 of 5 stars Reviewed June 28, 2012 via mobile

A quick night before a conference, and I could find nothing bad about my stay. Breakfast was a typical "free" buffet, room was very clean and comfortable, and the highway noise (yes, the side we stayed on) was not overly invading. They even have a relationship with a local company for room service convenience. Kitchen adequate for an extended stay if necessary and the staff was very attentive. I'll be pleased to come back when in the area.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Andrew0967 about TownePlace Suites Arundel Mills BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Arundel Mills BWI Airport

Also Known As:
Towneplace Suites Arundel Mills Bwi Airport Hotel Hanover
Towneplace Suites Arundel Mills Bwi Airport Hotel
Address: 7021 Arundel Mills Circle, Hanover, MD 21076
Phone Number:
Region: United States > Maryland > Hanover
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Hanover
Price Range: $$
Hotel Class:2.5 star (2.5*)
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