My expectations were low, but I was optimistic since it is in the Marriott chain. We decided to stay after a long night at the Dave & Buster's. We also wanted to try the Casino out the next morning and although we live in DC, it just made since to us at 2:00 am that staying in a hotel was our best bet. We arrived to a less than enthusiastic front desk attendant, but come on it 2am, so I can't fault the guy. We asked him what was the latest we could stay without being charged. He said 2 pm, that seemed late to me, so I knew we should be out of there no later than 12:30 pm/1:00 pm. The lobby was cute, a little cramped, but I liked the map of DC/B-More on the wall. The room was actually nicer than I expected. I loved the fridge, dishwasher, hot plate etc that was provided. Although I didn't use any of these amentities they were nice to have. The bathroom was nice and the room suprisingly clean. I am a little OCD when it comes to hotels and cleanliness. The TV was pplaced in this weird position. The bed was comfy, pillows small but it works. The next morning around 12:15 pm housekeeping comes by. We explained that we would need just another 25-30 minutes and we would be out of her hair. She was not happy about that. She sighed, rolled her eyes and said "OK". I knew we needed to pick up the pace a little. So, I ran out to the car to get something and on my way back in, I see/hear the same lady say to the front desk attendant "I don't understand why they don't charge these people for staying late". I was a little taken aback as it was only 12:15 pm. I am not sure that she was referring to me, as there were quite a few people checking out late. Well, I am sorry Tonja (thats her name according to the front desk attendant) that me and other guests staying at this hotel, which by the way keeps you employed, is such a burden. Definately won't be staying here again.I understand that certain professions can be more demanding and aggrivating than others, but I would suggest that Marriott caution their employees about complaining about guests, while they are within earshot.
- Also Known As:
- Towneplace Suites Arundel Mills Bwi Airport Hotel Hanover
- Towneplace Suites Arundel Mills Bwi Airport Hotel
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