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“Too many places around” 4 of 5 stars
Review of TownePlace Suites Arundel Mills BWI Airport

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TownePlace Suites Arundel Mills BWI Airport
2.5 of 5 Hotel   |   7021 Arundel Mills Circle, Hanover, MD 21076   |  
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Arundel Mills Experience
Ranked #12 of 13 Hotels in Hanover
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Too many places around”
4 of 5 stars Reviewed July 26, 2012 via mobile

I'll start with the negative. This place right off a huge mall parking lot. Apparently this mall is very popular which equals a ton of traffic in the parking lot!!!! This is not street traffic it's all Parking lot traffic. But you can walk from hotel to the mall, movies, casino, etc... Or take the shuttle. The place is clean and FREE washer and dryer for you!!!
Some of the night staff needs additional training. I'm a platinum member for Marriott and this person named Sydney was giving us a hard time when we asked for upgrade, busy be new as it seemed he did not know his away around their computer system. Overall it's a nice clean place and a lot places for shopping and dinning, maybe too many places.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 reviews from our community

Traveler rating
    27
    35
    16
    3
    2
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22
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4
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Middletown, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 28, 2012 via mobile

A quick night before a conference, and I could find nothing bad about my stay. Breakfast was a typical "free" buffet, room was very clean and comfortable, and the highway noise (yes, the side we stayed on) was not overly invading. They even have a relationship with a local company for room service convenience. Kitchen adequate for an extended stay if necessary and the staff was very attentive. I'll be pleased to come back when in the area.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
54 reviews 54 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 25, 2012

My wife and I were moving out of Maryland and had to move out of our home earlier than expected due to a quick sale of our home. We had to stay for about 30 days and after checking around, we chose TownePlace Suites in Arundel Mills Mall for convenience to work, shopping and our old home which we had to prepare for final sale. We stayed in a 1 bedroom suite - very roomy. Enough storage space for our temporary load that we were taking with us. The kitchen is a full size with large refrigerator, an oven w/burners, microwave and full sink. The free internet access (wire and wireless) was ok...sometimes slow, but ok (as far as being a comp.) A/C and heat were both good (we stayed in the spring which had the up and down temps.) Complementary breakfast was ok - egg biscuits, cereal, fruit, juices, milk, etc. The fitness room was good. And finally, the laundry - free! That was great for a long term stay.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 21, 2012

Overnight getaway with hubby for Father's Day, there were a couple issues, I do like the TownePlace Suites, and will def. try them again. Once the manage was made aware , he did something about it. Thank you and we will give you another chance! Great Area, love the shopping, restaurants....

Room Tip: Always give management an opportunity to fix the problem.
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  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 13, 2012

I arrived at the hotel very late on a Sunday night, and was amazed to see a very full parking lot. The hotel is conevenient to the mall as well as a new casino that is opening soon. The room was clean and well decorated. The flat screen tv is on the side of the bed instead of the across from the foot of the bed like often seen. I like the fact that you can access the closet from the kitchen area as well as the bathroom. My only complaint is that the pillows were uncomfortable.

Stayed June 2012, traveled as a couple
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Harrisburg, Pennsylvania
Top Contributor
129 reviews 129 reviews
61 hotel reviews
Reviews in 65 cities Reviews in 65 cities
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed March 29, 2012

A very underwhelming property not fitting of the Marriott name. To start with the public areas are very tight with no sense of flare. The dining room is very small and laid out like a cheap cafeteria. Breakfast and evening snacks are pretty sparse unlike Residence Inn. The room is decent size but the carpet and furniture need to be cleaned. And there are some rough looking characters in residence here. I meant to book the Homewood and booked TownePlace by mistake. I won't make the mistake again.

Room Tip: Book a room away from the road.
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  • Stayed March 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiesbaden
Top Contributor
70 reviews 70 reviews
44 hotel reviews
Reviews in 37 cities Reviews in 37 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed February 26, 2012

After a long flight I was glad to arrive at the hotel. The staff were very helpful and the pick-up service nearly as good. Not knowing there are a number of Towne Place Suites in the immediate vicinity of BWI, I wound up at the wrong one. They picked me up and brought me to the right one. That wasn't so great a ride, the van they sent was dirty and the driver not happy since he wasn't normally a driver but a maintenance man. But the desk staff at both hotels was very pleasant and helpful. The ride back to the airport was much better, the driver pleasant and the van clean.
This is not an upscale Marriott, so expectations weren't too high, still the room was acceptably clean and bright, there was a somewhat oddly placed large screen LED TV (off to the side of the bed), free internet and breakfast included. BUT - don't expect too much from the breakfast - plastic plates and utensils, cereal, bagels, and overcooked, hardboiled eggs. This is the kind of stuff you get in Military Hotels and is a real peeve for me. Breakfast is one of the easiest and cheapest meals to make, so they should be able to come up with something better. And I'm not on a picknick and hate eating off plastic when it isn't necessary.
Otherwise you get a nice bed, good quality mattress, a desk and lots of storage space. But the closet was outfitted with cheap, wire and plastic organizers, which are just not appealing. Still, you also get an iron and board in case you need to freshen up your clothes.
The kitchenette is quite nice and of a good quality. I didn't use anything but the refrigerator, but there were also plates and utensils available.
The Arundel Mills Mall is a few steps away and the location of the hotel is near a number of industrial and business parks, Ft. Meade and not very far from the Baltimore or DC, if you are so inclined. Not having a car, the Mall was welcome since there are a number of places to eat there and of course if you need something, there are plenty of places to shop.

Room Tip: Don't get a room right off the lobby. The mornings start early for the kitchen staff and you wi...
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  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Arundel Mills BWI Airport

Address: 7021 Arundel Mills Circle, Hanover, MD 21076
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 13 Hotels in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Arundel Mills BWI Airport 2.5*
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Also Known As:
Towneplace Suites Arundel Mills Bwi Airport Hotel Hanover

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