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“Quite Average” 3 of 5 stars
Review of TownePlace Suites Arundel Mills BWI Airport

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TownePlace Suites Arundel Mills BWI Airport
2.5 of 5 Hotel   |   7021 Arundel Mills Circle, Hanover, MD 21076   |  
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Ranked #12 of 13 Hotels in Hanover
Wiesbaden
Top Contributor
70 reviews 70 reviews
44 hotel reviews
Reviews in 37 cities Reviews in 37 cities
45 helpful votes 45 helpful votes
“Quite Average”
3 of 5 stars Reviewed February 26, 2012

After a long flight I was glad to arrive at the hotel. The staff were very helpful and the pick-up service nearly as good. Not knowing there are a number of Towne Place Suites in the immediate vicinity of BWI, I wound up at the wrong one. They picked me up and brought me to the right one. That wasn't so great a ride, the van they sent was dirty and the driver not happy since he wasn't normally a driver but a maintenance man. But the desk staff at both hotels was very pleasant and helpful. The ride back to the airport was much better, the driver pleasant and the van clean.
This is not an upscale Marriott, so expectations weren't too high, still the room was acceptably clean and bright, there was a somewhat oddly placed large screen LED TV (off to the side of the bed), free internet and breakfast included. BUT - don't expect too much from the breakfast - plastic plates and utensils, cereal, bagels, and overcooked, hardboiled eggs. This is the kind of stuff you get in Military Hotels and is a real peeve for me. Breakfast is one of the easiest and cheapest meals to make, so they should be able to come up with something better. And I'm not on a picknick and hate eating off plastic when it isn't necessary.
Otherwise you get a nice bed, good quality mattress, a desk and lots of storage space. But the closet was outfitted with cheap, wire and plastic organizers, which are just not appealing. Still, you also get an iron and board in case you need to freshen up your clothes.
The kitchenette is quite nice and of a good quality. I didn't use anything but the refrigerator, but there were also plates and utensils available.
The Arundel Mills Mall is a few steps away and the location of the hotel is near a number of industrial and business parks, Ft. Meade and not very far from the Baltimore or DC, if you are so inclined. Not having a car, the Mall was welcome since there are a number of places to eat there and of course if you need something, there are plenty of places to shop.

Room Tip: Don't get a room right off the lobby. The mornings start early for the kitchen staff and you wi...
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  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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87 reviews from our community

Traveler rating
    29
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    16
    3
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24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Shippensburg, Pennsylvania
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 25, 2012

Nice hotel across from Arundel Mills Mall and a short distance from BWI and Ft. Meade/NSA. The hotel has access to a shuttle and they will take you most anywhere you'd like to go and will even come and pick you up. The mall is only about a 5 minute walk and a number of restaurants are located adjacent to the mall. The hotel serves breakfast and holds a manager's evening reception Mon-Thur. The rooms are set up with a small kitchen as option. While the Queen studio wasn't large, it is large enough for one or two people for a few night stay.

Room Tip: Ask for a odd numbered room. The even numbered rooms face MD 295 (can be busy) and may be subject t...
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Broken Arrow, Oklahoma
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 8, 2012

I've never really been that big of a fan of TownePlace Suites. However, when my company books the hotel for me, I really don't have much of an option as to where I stay. The hotel is fairly reasonable and the rooms are nice. However, one of my biggest turn offs for the hotel is the staff. I have always had issues with the staff every time I have stayed at the this line of hotels. One of the issues that I had this time was that the second I walked into the hotel to check in, even though I was the only one in the lobby, I was informed that I would have to wait in the lobby for 10 minutes while they completed their nightly audit before they could check me in. In addion, the staff was very unaccomodating of my travel needs. Overall, I'm still not entirely impressed with the hotel and have absolutely no desire to stay there again in the future.

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bel Air, Maryland
Top Contributor
62 reviews 62 reviews
5 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 10, 2011

This is a great location. Within walking distance is the Arundel Mills mall with lots to do and some top-notch shopping. My big advice would be NOT to get a room near the elevator. Around 3:00 a.m. a stand-by buzzer for the elevator began to emit a loud, sporadic, but unrelenting noise that shook the wall behind our headboard. It took a while for us to figure out what it was because you couldn't hear it in the hallway. At around 4:10 I called the front desk and asked about the noise. We were told it would be taken care of and at 4:30, it finally went off. Then, at 5:30 it started up again. Impossible to sleep.

If we were in a different room without the sound issue, we'd have loved it. Comfortable, clean room, lovely grounds, fully stocked kitchenette. I wasn't happy with the position of the television, to the side of the bed, but that's a personal preference. I have a bad neck and turning to the side is uncomfortable for me.

The breakfast buffet was very nice and the staff were accommodating. Good fruit salad, Belgian Waffles you make yourself, and a decent oatmeal with toppings plus a selection of cereals. Overall, a very convenient location, comfortable room, and decent value; just stay away from the elevators.

Room Tip: Stay away from the elevators! They buzzed all night long with stand-by alarms.
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  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Minneapolis, Minnesota
Top Contributor
178 reviews 178 reviews
117 hotel reviews
Reviews in 84 cities Reviews in 84 cities
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed August 31, 2011

Really liked this hotel. The best part was walking in the front door and seeing a sign mentioning I was "guest of the day". I received some chocolate and a nice letter. It was just a nice touch after a long day of traveling. The hotel also was very clean, provided food and refreshments in the evening and the rooms were very spacious with free wifi. Location also very nice across from a mall. Would definitely stay here again!

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Falls Church VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 28, 2011

Very nice property, plush room and great kitcken features. Very healthy options for the complimentary continental breakfast. But watch out for the refrigerated sausage, egg, & cheese biscuit. Staff very nice and ready to help. Convenient to BWI and city of Baltimore.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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George Town, Malaysia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 21, 2011

Stayed in a 2-bedroom suite, then moved to a 1-bedroom suite. Everything was very clean and beautifully decorated. Complimentary breakfast, internet connection and laundry. Suites come with kitchenette complete with cookery and utensils. 2-bedroom suite even has a baking oven. There's also a mini gym with treadmills and a swimming pool. Friendly staffs and excellent service for a really really attractive price especially if staying for more than 30 days. Arundel Mills Mall is within walking distance and this mall is filled with factory outlet stores, even a movie theater. Airport is like, 10 to 15 minutes away.

Room Tip: stay more than 30 days and the rates will be much cheaper. 2-bedroom suite has a baking oven.
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  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Arundel Mills BWI Airport

Address: 7021 Arundel Mills Circle, Hanover, MD 21076
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 13 Hotels in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Arundel Mills BWI Airport 2.5*
Number of rooms: 109
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Also Known As:
Towneplace Suites Arundel Mills Bwi Airport Hotel Hanover

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