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Comfort Suites: Traveler Reviews

2.5 of 5
1801 Dual Hwy, Hagerstown, MD 21740
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Hotel amenities
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20% off room rate
Comfort Suites
Ranked #15 of 21 hotels in Hagerstown
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73 reviews from our community

    Trip type
Traveler rating
    30
    24
    8
    5
    6
Date Rating
Webster, New York
1 review
“Great overnight stay”
5 of 5 stars Reviewed September 7, 2012

We booked 2 rooms on Sept 6-7, 2012 for an overnight stay and what a great place to stay! My granddaughter was looking forward to swimming after a long car drive and was pleasantly surprised to discover how warm the indoor pool water was.
The front desk person, Ryan was extremely welcoming & knowledgeable about the area. We received a 10% discount for dinner after asking him how the Texas Roadhouse food was. He made an excellent first impression after a long day on the road.
The hotel was extremely well appointed with an impressive lobby, very clean rooms and large bathrooms with very fluffy towels. The love seat or armchair in our rooms was a pleasant surprise.
Breakfast was much better than your an average hotel breakfast and we will definitely stay here again. This is a great value for the price.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Karen W about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fishers, Indiana
Top Contributor
76 reviews 76 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
34 helpful votes 34 helpful votes
“Second time around as good as the first”
5 of 5 stars Reviewed September 5, 2012

Stayed here last year and thought it deserved a return visit. Just as nice this time around .... CLEAN, ample parking, FRIENDLY staff, large rooms ..... probably the nicest Comfort properties I've ever stayed in, absolutely no complaints or issues.

Easy on / off to the Interstate.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask imageworks about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesapeake Beach, Maryland
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Unexpectedly Delighted”
4 of 5 stars Reviewed August 26, 2012

We were forced to change hotels because the hotel we originally made reservations with had been sold and closed. We reviewed what others had said about Comfort Suites and made our reservations.

We found the rooms to be clean, spacious and generally comfortable. Nice water pressure and plenty of hot water. Nice breakfast. Nice but small indoor pool. Quiet rooms. The bed was very comfortable. TV was a nice large flat screen. Staff was always friendly. The only issue we had is the room safe would not work.

Not a destination but a nice clean place to stay when your in Hagerstown, MD.

Room Tip: Third floor was nice and quiet. Even number suits are somewhat larger than the odd numbered units.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ralph B about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WILLISTON
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“HORRENDOUS BREAKFAST”
3 of 5 stars Reviewed August 3, 2012

This hotel room was nice and clean but we got in at 9pm and the air was completely shut off in the room.Took forever to cool down so we could go to sleep.
The hot breakfast bar was a joke. The scrambled eggs come in a bag and are heated in the microwave right in front of the hotel gusts. They were small crumbs.You couldn't make a sandwich with them because of their texture.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask travelmom251 about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuiteshagerst, Webmaster at Comfort Suites, responded to this review
August 25, 2012
Dear Guest,

Thank you for choosing Comfort Suites for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Breakfast staff received additional training in presenting a proper breakfast, having the area properly maintained and ready to open at the time designated.

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

I hope that the next time you visit our area, you will once again choose to stay at Comfort Suites. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec City, Canada
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Very comfortable and well located”
4 of 5 stars Reviewed July 15, 2012

Beautiful hotel! Conveniently located right off the highway. The rooms are very big and the beds are extra comfortable.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Doophenshmitrz about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Hagerstown
Comfort Hotel
Comfort Suites Hagerstown
Hagerstown Comfort Suites
Address: 1801 Dual Hwy, Hagerstown, MD 21740
Phone Number:
Region: United States > Maryland > Hagerstown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 21 hotels in Hagerstown
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Comfort Suites Hagerstown.For history buffs you’ll find we are centrally located between three major Civil war battlefields and a Colonial Fort. Antietam National Battlefield is the closest and only a 15 minute drive. Harpers Ferry and Fort Frederick State Park are about a 25 minute drive with Gettysburg 39 miles from the hotel. This area also offers many historical attraction...s and museums.While in Hagerstown, sports fans can enjoy a baseball game at Municipal Stadium. Relax and take in a Suns game, the single-A affiliate of the Washington Nationals.Enjoy cultural attractions? Then you will want to visit the Washington County Museum of Fine Arts or spend an evening at The Maryland Theatre, home of the Maryland Symphony Orchestra.During your stay you will enjoy a 100% smoke free environment. Each large one room suite offers a microwave, refrigerator, coffee maker, iron and ironing board and hair dryers.Also included:Complementary hot breakfastIndoor pool and hot tubExercise roomFree wired and wireless high-speed internet access. ... more   less 
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