We reserved 3 rooms at a great (military) price. When we arrived around midnight we were greeted by a friendly and helpful face. By the looks of the parking lot and with confirmation from our host the place was booked solid, but our rooms were still held for us and they were right next to each other. Our room and the lobby area was clean and nicely appointed due to recent renovations. Plenty of places to charge the cell phone & computer without having to move furniture. The breakfast next morning included self-made Belgium waffles, fruit, cereal, bagels, English muffins, breakfast pastries, scrambled eggs and turkey sausage. The food we ate was decent.
I realized I left my electronic reader & flashlight under the bed covers the next day. When I called and asked if they had found them, they confirmed they did and promptly mailed the items (including another clothing item my child had left unbeknownst to us).
Experiencing the sincerity & honesty from the entire staff (top to bottom) like we did makes it easy for me to recommend this establishment. Go see the good folks at Hagerstown Dual Hwy Hampton Inn.