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“Easy” 4 of 5 stars
Review of Hampton Inn Hagerstown

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Hampton Inn Hagerstown
2.5 of 5 Hotel   |   1716 Dual Highway, Hagerstown, MD 21740-6635   |  
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Earn 2x HHonors Points
Ranked #2 of 21 Hotels in Hagerstown
Certificate of Excellence
St Paul
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Easy”
4 of 5 stars Reviewed November 24, 2013

I have been staying here the past few times I have visited Hagerstown. The rooms are clean and quiet. Customer service is very good. Breakfast buffet is good usually with a egg dish and you can make your own waffles.
Recent remodel of lobby area, fitness center is nice as well.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, December 3, 2013
Thank you for once again choosing to stay with us when you are in Hagerstown. It is our goal to make every guest a loyal customer. Please come back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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374 reviews from our community

Traveler rating
    246
    98
    19
    6
    5
See reviews for
129
117
24
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Hagerstown, Maryland, United States
1 review
5 of 5 stars Reviewed November 19, 2013

always great staff and service. never had a bad experience at this hotel. close to a lot of restaurants. easy access to and from highway. price of rooms are a good rate for the area. breakfast is adequate to start your day. check in and out is easy. I would recommend this hotel for anyone.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, December 3, 2013
Thank you for choosing to stay with us. We are pleased to read that your stays have been pleasant ones. Our hotel has alot to offer and the staff works very hard. Thanks again for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed November 17, 2013

Typical Hampton, larger lobby area than usual, with small "convenience item" counter. About 7-10 minutes from Interstate, quiet property. Friendly staff. Room was nice, clean, comfortable bed.

I'm Hilton Gold, usually offered welcome amenities. There is even a display on the desk. The clerk even made mention of my being Gold, but offered nothing. But, he readily handed me a bottle of water when I asked.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, November 19, 2013
Thank you for choosing to stay with us. We are glad that you found our hotel clean and comfortable with a friendly staff. I apologize that we could have done a better job in recognizing our valued Hhonors guests. I thank you for your loyalty to the Hilton Brand. Please come back again.
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New York, United States
1 review
5 of 5 stars Reviewed November 16, 2013

This is a great place to stay. Renovations are terrific, staff is friendly and helpful. If you are in Hagerstown, this is the place to stay. Rooms are clean, roomy and quiet. Breakfast area is great and staff is friendly and helpful.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, November 19, 2013
Thank you for taking the time to review our hotel. Our staff works very hard and our goal is to be the best hotel in Hagerstown. Your kind words are greatly appreciated and will be shared with our staff. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 14, 2013

We have stayed at many Hamptons and, honestly, I was just expecting a nice place, but nothing more. What a nice surprise! The room was lovely...very upscale; the lobby area was inviting; breakfast area was open and large enough to accommodate quite a few people. There was a large selection of food for breakfast....and plenty of it! Would recommend this Hampton without reservation.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, November 19, 2013
Thank you choosing to stay with us. We are happy to hear that you enjoyed your visit. The pleasant surprises are the best ones. Thanks again and please come back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 13, 2013

Very pleasantly surprised at the recent upgrades to the entire facility! Had stayed here a couple of times previously and was always more than satisfied. But our latest visit (Nov. 5-6, 2013) was even better. The room was completely redecorated and everything was new. The foyer, halls and breakfast area had also received a complete facelift. Place looks & feels great! One of the nicest Hampton Inns. Staff very helpful & friendly. Hotel is very convenient to downtown Hagerstown and multiple dining options. Not as convenient to I-70 and I-80, but not much off the beaten path.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, November 14, 2013
It is always exciting to hear comments from our guests who have stayed with us before our remodel. We are very proud of what we have to offer. Thank you for being a loyal customer to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
westport CT, United States
1 review
5 of 5 stars Reviewed November 12, 2013

Excellent Hotel and quiet...easy to locate.. local food was good but the details of this hotel were superb The bedroom was well equipped with a study centre nd closets set aside so each visitor could navigate the space. The room was well lot and modern with a very comfortable bed. 4th floor was excellent no noise

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, November 14, 2013
Thank you for your kind words. Our staff is very dedicated to make this an excellent choice for anyone's lodging needs. Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hampton Inn Hagerstown

Address: 1716 Dual Highway, Hagerstown, MD 21740-6635
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Hagerstown
#2 Business Hotel in Hagerstown
#3 Family Hotel in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Hagerstown 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Whether in the area for business or pleasure, the Hampton Inn Hagerstown is the perfect place to stay. A short 10 miles from the Washington County Regional Airport and 2 miles from downtown, this hotel provides easy access to any Hagerstown destination. Start your day with a free hot breakfast before hitting the town to talk in all the historical attractions. When the day is done, wind down with a dip in the pool or a run in the fitness center before settling in your clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Hotel Hagerstown
Hagerstown Hampton Inn

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