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“Good Hotel in an inconvenient location” 4 of 5 stars
Review of Hampton Inn Hagerstown

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Hampton Inn Hagerstown
2.5 of 5 Hotel   |   1716 Dual Highway, Hagerstown, MD 21740-6635   |  
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Ranked #2 of 21 Hotels in Hagerstown
TICONDEROGA
Top Contributor
132 reviews 132 reviews
30 hotel reviews
Reviews in 47 cities Reviews in 47 cities
59 helpful votes 59 helpful votes
“Good Hotel in an inconvenient location”
4 of 5 stars Reviewed January 21, 2013

We used this hotel because it was available for the number of Hilton Honors points that we had. However, it is completely on the opposite side of Hagerstown from I-81 on which we were traveling. It is also not necessarily near any of the restaurants recommended by Tripadvisor. There was some construction going on in the lobby area, but it did not cause any inconvenience. Since we were there the night of January1, there were not many customers. There was convenient parking at the rear of the hotel. Otherwise, the hotel was certainly up to the standards that I expect of a Hampton Inn.

Room Tip: I have found that the mechanical works on the roof of a hotel cause the top floor rooms to be unusua...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, January 28, 2013
Thank you very much for staying with us and taking the time to review our hotel. We are located right off of Interstate 70 but several miles off of interstate 81. Our "top to bottom" remodel will be completed shortly and we believe that we will have the nicest accommodations in Hagerstown. Please try us again.
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265 reviews from our community

Traveler rating
    171
    68
    18
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • French first
  • Italian first
  • Portuguese first
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English first
Reykjavik, Iceland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 27, 2012

I´ve choosen Hotel Hampton Inn when I travel as alway before it has been very nice and we have had a pleasant stay. But me and my husband arrived very late to this hotel in Hagerstown on our way to the Lakes, And to stay for only one night! There were bugs everywhere - I didn´t unpack anything which was not my intention, so it didn´t matter. But early morning I was so glad to get away from this hotel as I only stayed couple of hours! Never ever again! This hotel definately needs a renovation ASAP!

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, November 30, 2012
I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance. We work closely with a professional pest control company to address and rectify any pest situation that might occur. We have reviewed your comments with our staff and have addressed the situation.
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Westerville, Ohio
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2012

Stayed here for our trip to Antietam. It is an older facility and probably needs updates. The hot and cold water is reversed (glad I didn't have kids with me), the bathroom exhaust was not the great and overall the rooms were small. Staff was very accommodating and friendly.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, October 31, 2012
Thank you very much for staying with us and taking the time to comment on our stay. I hope you enjoyed your time at the Antietam Battlefield. Please stay with us again on your next trip to Hagerstown.
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Washington DC, District of Columbia
Top Contributor
75 reviews 75 reviews
24 hotel reviews
Reviews in 40 cities Reviews in 40 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 19, 2012

above average, clean, modern. The ac & plumbing are a little dated. The a/c is too loud on a low setting. The cold & hot on the sink are reversed, and the toilet overflowed once seemingly through no fault of our own. Otherwise, above average, convienent, modern, and consistent with expectations.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, October 23, 2012
Thank you for staying with us and taking the time to review our hotel. We are in the process of addressing your concerns and are very excited about our upcoming updates. Thanks again for your business!
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Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 18, 2012 via mobile

Very pleased with our stay here. We only stayed one night but did not have reservations, we just stopped in. The staff was very friendly and helpful. Breakfast was wonderful. Rooms were clean. I would recommend anyone to stay here.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, October 23, 2012
Thank you for choosing to stay with us! Our staff works very hard and will appreciate the kind words. Looking forward to having you stay with the Hampton Hagerstown again!
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West Virginia
Top Contributor
61 reviews 61 reviews
54 hotel reviews
Reviews in 42 cities Reviews in 42 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 10, 2012

My wife and I stayed here for one night to attend the Augustoberfest in downtown Hagerstown. All of the staff we encountered were friendly and helpful . The room (and bed) was comfortable and provided all of the amenities you expect from a Hampton Inn. We would not hesitate at all in deciding to stay here again and most likely probably will stay again for Augustoberfest 2013!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, October 11, 2012
Thank you for staying with us. Augustoberfest is a fun event. Thank you for considering us for next year!
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Indiana
Top Contributor
168 reviews 168 reviews
78 hotel reviews
Reviews in 92 cities Reviews in 92 cities
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed October 6, 2012

We stayed here on our way to Arlington and Mount Vernon. The room was perfect. The hotel is close to shopping and a variety of places to eat. Service was excellent. Breakfast was the usual Hampton buffet with a wide variety of choices. We almost always stay in Hamptons and again were not disappointed with our choice.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, October 10, 2012
Thank you very much for staying with us! Our staff works very hard to make our guests happy that they chose to stay with us. I will pass your kind words onto them. Thanks again for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Hagerstown

Address: 1716 Dual Highway, Hagerstown, MD 21740-6635
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hagerstown
#2 Romantic Hotel in Hagerstown
#3 Family Hotel in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Hagerstown 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Whether in the area for business or pleasure, the Hampton Inn Hagerstown is the perfect place to stay. A short 10 miles from the Washington County Regional Airport and 2 miles from downtown, this hotel provides easy access to any Hagerstown destination. Start your day with a free hot breakfast before hitting the town to talk in all the historical attractions. When the day is done, wind down with a dip in the pool or a run in the fitness center before settling in your clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Hotel Hagerstown
Hagerstown Hampton Inn

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