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“Business” 4 of 5 stars
Review of Days Inn Hagerstown

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Days Inn Hagerstown
2.0 of 5 Hotel   |   1101 Dual Highway, Hagerstown, MD 21740 (Formerly Econo Lodge)   |  
Hotel amenities
Ranked #14 of 21 hotels in Hagerstown
BALTIMORE
1 review
“Business”
4 of 5 stars Reviewed October 8, 2012

Pretty good hotel for the price. There are a few things that can be improved, but for the most part, OK hotel.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HagerstownDaysInn, Manager at Days Inn Hagerstown, responded to this review, October 19, 2012
Thanks for your review! We are continually trying to improve on anything that we can and gratefully accept suggestions. Feel free to drop us a line and let us know of any specifics that you would like to see. We look forward to serving you better each time you stay with us!
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119 people have reviewed this hotel

Traveler rating
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    36
    6
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See reviews for
41
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
NEW CASTLE
1 review
4 of 5 stars Reviewed October 7, 2012

The selections for the breakfast need to be improved. The guest rooms desperately need more electrical outlets.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HagerstownDaysInn, Manager at Days Inn Hagerstown, responded to this review, October 19, 2012
Thank you for your review. I wanted to let you know that we are in the process of upgrading our electrical outlets to allow much more flexibility for guests bringing laptop computers and other accessories. Regarding the breakfast, I would ask that you would give us a few suggestions of things that you would like to see added. With our rates as low as they are, we can't afford to serve bacon and eggs, but we still desire to make sure that our breakfast options are appealing to all our guests. Thanks again and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hagerstown, Maryland
2 reviews
4 of 5 stars Reviewed October 6, 2012

We stopped here late hopeing to find a room. We were delighted to find theonly room left was a king bedroom .. Perfect1 The bed was very comfortable,felt like I was home. It was also very quiet even though they were busy.The staff was also very courteous and the price was right.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HagerstownDaysInn, Manager at Days Inn Hagerstown, responded to this review, October 19, 2012
Thanks for your great review of our hotel. We strive to offer you excellent customer service and a home away from home. We're looking forward to serving you the next time you pass through the area.
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New Milford, PA
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 23, 2012

My son and I stayed here for the 150th anniversary of the Battle of Antietam. Our room was nearly clean and didn't smell, which was all we were looking for. I did find 1 dead cockroach on day 1 there, and the breakfast options were very limited (Waffles, raisin bran, corn flakes or toast). It suited our needs for the time we were there.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HagerstownDaysInn, Manager at Days Inn Hagerstown, responded to this review, September 26, 2012
Our hotel has been upgraded from an Econo Lodge Inn & Suites into a Days Inn. We had many excellent reviews as an Econo Lodge and have only received two so far as a new Days Inn, both during our conversion period. We are nearing the end of a major exterior renovation with brand new stucco, and anyone who’s been through a renovation knows that it’s very normal to see a few bugs because the building is being changed. I want to address the concern up front and let our guests know that we are taking every precaution possible and spraying pesticides. I appreciate your bearing with us in this time of making our hotel better. Regarding our breakfast, we offer homemade waffles, bagels, pastries, toast, cereal, juice, coffee, tea, and milk. It's not bacon and eggs, but we aren't a Holiday Inn, either. We do strive to give you the best travel experience we can and offer great customer service for a rate that won't break your budget. Thanks for the review and we hope to see you back again!
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1 review
1 of 5 stars Reviewed August 10, 2012

Checked in on 8/9/12 building under construction ... Front desk clerk really nice . Got off elevator and had a old mildew smell on fourth floor . Walked in room and appeared nice . Got settled in and put some popcorn in microwave and a cockroach was behind microwave.Then another in wall beside . Went down stairs to complain manager said just check out and then enplaned? to desk clerk to charge me anyway . Didn't even bother to make right ....

  • Stayed August 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HagerstownDaysInn, Manager at Days Inn Hagerstown, responded to this review, September 26, 2012
I will admit that this situation was mishandled at checkout. The guest’s wife wrote this review as an attack on us, however the guest himself spoke directly with me regarding the experience afterward. He has been fully compensated for his inconvenience and is very satisfied with the customer service he received once the issue became known to management. Unfortunately, the review was written before I had a chance to deal with the problem.
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Additional Information about Days Inn Hagerstown

Address: 1101 Dual Highway, Hagerstown, MD 21740 (Formerly Econo Lodge)
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Hagerstown 2*
Official Description (provided by the hotel):
Whether traveling for business or pleasure, the Days Inn Hagerstown provides friendly customer service, relaxing accommodations and affordable rates. Located in Hagerstown, MD, between I-81 and I-70 along the Dual Highway, the hotel is accessible to Washington, D.C. and the surrounding Washington County area.Start your day with free continental breakfast while planning your next move using our free Wi-Fi. In fact, if you need to get some work done, our hotel also provides copy and fax service to help you stay productive on your trip. For your convenience, all of our comfortable guestrooms include a microwave, refrigerator and flat screen TV. Our hotel is also pet-friendly, allowing your entire family to stay together on the road. ... more   less 
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Also Known As:
Econo Lodge Hagerstown
Hagerstown Quality Inn

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