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Good stay for the money - Super 8 Hagerstown

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Super 8 Hagerstown: Traveler Reviews

2.0 of 5
1220 Dual Highway, I-70 Exit 32B or I-81 Exit 6A, Hagerstown, MD 21740-5923
Hotel amenities
Super 8 Hagerstown
12 traveler photos
Ranked #19 of 21 hotels in Hagerstown
3.0 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveler rating
    6
    13
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    5
Date Rating
HAGERSTOWN
2 reviews
3 of 5 stars Reviewed December 30, 2012

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Super 8

Ask CHRISTINA B about Super 8 Hagerstown
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review
January 14, 2013
Thanks so much for your review of our hotel. I'm very sorry that the children next door woke you up. I will mention to our staff about spreading out occupied guest rooms whenver possible. Thanks again and have a great day!
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Easton
1 review
4 of 5 stars Reviewed November 20, 2012

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Super 8

Ask Fran P about Super 8 Hagerstown
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review
November 29, 2012
I just want to thank you for your patronage to our hotel. We appreciate repeat guests and do our best to make this your “home away from home.” We look forward to serving you continually in the future. Have a wonderful day!
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BALTIMORE
1 review
3 of 5 stars Reviewed October 29, 2012

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Review collected in partnership with Super 8

Ask CASSANDRA M about Super 8 Hagerstown
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review
November 10, 2012
I do wish to apologize for the experience you had at our hotel. I can assure you that our housekeepers do not unplug alarm clocks. In reality, many of our guests unplug them often to plug in cell phone chargers and things. It sounds like there may have been a power outage in the middle of the night as well, and unfortunately that couldn't have been helped. It's also likely that the GFCI switch on the bathroom outlet may have been pushed, preventing the hair dryer from turning on. I can certainly understand how you felt when things didn't work the way they were supposed to for you. We will look into how we can double check some of these things. The signs on the exterior doors are there to warn people not to sneak pets into our hotel, as some have tried to do. And it sounds like the receipt you were handed was the internal receipt for a prepaid service like Expedia, which we don't provide because it's not charging your card. All in all, I can understand your frustration and do apologize for the inconvenience. It's not a typical stay at our hotel.
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TROUTVILLE
1 review
“Enjoyed”
4 of 5 stars Reviewed October 27, 2012

I enjoy the hotel and its location to my customers.The front desk (Cheryl) is extremely nice and gives you quick check in and out. She is always friendly and great to take care of your needs. The rooms and breakfast area are very clean and the breakfast foods have a good assortment. The only problem is that I do not get my reward points. I was told by one of your employees that I should be getting the points according to the dollars I spend even if I us a coupon. Why do I not get these points in Hagerstown?

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Super 8

Ask RAYMOND B about Super 8 Hagerstown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review
November 10, 2012
Thanks so much for your great review of our hotel. We try very hard to be a clean, affordable home away from home. We consider Cheryl a great asset and I'm glad to hear that she has been taking care of you. Regarding the rewards points, it is true that coupons are not eligible for points because the coupon rates are much lower than the standard rates. I will follow up with our staff and make sure that they understand this as well. Thanks again for your great review and have a great day!
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NH
1 review
1 of 5 stars Reviewed October 24, 2012

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Review collected in partnership with Super 8

Ask LINDA F about Super 8 Hagerstown
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review
November 10, 2012
I'm sorry to hear that you couldn't find our front entrance, located at the front of the hotel.... I can assure you that nobody has tried to pry our window screens off. Our clerk may have been in the restroom or checking a few guest rooms, but I do wish to apologize for the delay at check-in. I do ask that you not hold our interior renovations to the gold standard -- please remember that we are not Marriott or Hilton and you did not pay those prices, either. We are in the process of renovating an older building that previous ownership didn't take care of at all. We have just recently spent many thousands of dollars upgrading some of the furnishings and will be replacing the carpet very shortly. Please understand that this all takes time.
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Additional Information about Super 8 Hagerstown

Also Known As:
Super Eight Hagerstown
Hagerstown Super Eight
Hagerstown Super 8
Address: 1220 Dual Highway, I-70 Exit 32B or I-81 Exit 6A, Hagerstown, MD 21740-5923
Region: United States > Maryland > Hagerstown
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
Ranked #19 of 21 hotels in Hagerstown
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Super 8 Hagerstown
1220 Dual Highway I-70 Exit 32B or I-81 Exit 6A
Hagerstown, MD 21740-5923
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Super 8 Hagerstown Photos (12 traveler photos)

More Reviews of this Hotel

  • "Nice. clean."
    4 of 5 stars
    A nice clean place. They were in the process of doing some painting and...
  • "Super 8 Hagerstown"
    3 of 5 stars
    The hotel is located in a quiet environment, but the rooms need to be re...
  • "Least Cost Room"
    3 of 5 stars
    This hotel is going to give you the least cost hotel room in Hagerstown...
  • "Not Bad"
    3 of 5 stars
    The place was acceptably clean, but they were in the midst of some...
  • "Super 8 in Hagerstown, MD - not so super!"
    2 of 5 stars
    We had to stay in this hotel for 1 night only. We choose it because we...
  • "For the cost, it's ok!"
    4 of 5 stars
    Pros: Large selection of TV channels. New bathroom vanity and lighting. It...

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