We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Super 8 Hagerstown: Traveler Reviews

2.0 of 5
1220 Dual Highway, I-70 Exit 32B or I-81 Exit 6A, Hagerstown, MD 21740-5923
Hotel amenities
Super 8 Hagerstown
Ranked #19 of 21 hotels in Hagerstown
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

49 reviews from our community

    Trip type
Traveler rating
    6
    13
    13
    12
    5
Date Rating
BALTIMORE
1 review
3 of 5 stars Reviewed October 29, 2012

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Super 8

Ask CASSANDRA M about Super 8 Hagerstown
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review
November 10, 2012
I do wish to apologize for the experience you had at our hotel. I can assure you that our housekeepers do not unplug alarm clocks. In reality, many of our guests unplug them often to plug in cell phone chargers and things. It sounds like there may have been a power outage in the middle of the night as well, and unfortunately that couldn't have been helped. It's also likely that the GFCI switch on the bathroom outlet may have been pushed, preventing the hair dryer from turning on. I can certainly understand how you felt when things didn't work the way they were supposed to for you. We will look into how we can double check some of these things. The signs on the exterior doors are there to warn people not to sneak pets into our hotel, as some have tried to do. And it sounds like the receipt you were handed was the internal receipt for a prepaid service like Expedia, which we don't provide because it's not charging your card. All in all, I can understand your frustration and do apologize for the inconvenience. It's not a typical stay at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
TROUTVILLE
1 review
“Enjoyed”
4 of 5 stars Reviewed October 27, 2012

I enjoy the hotel and its location to my customers.The front desk (Cheryl) is extremely nice and gives you quick check in and out. She is always friendly and great to take care of your needs. The rooms and breakfast area are very clean and the breakfast foods have a good assortment. The only problem is that I do not get my reward points. I was told by one of your employees that I should be getting the points according to the dollars I spend even if I us a coupon. Why do I not get these points in Hagerstown?

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Super 8

Ask RAYMOND B about Super 8 Hagerstown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review
November 10, 2012
Thanks so much for your great review of our hotel. We try very hard to be a clean, affordable home away from home. We consider Cheryl a great asset and I'm glad to hear that she has been taking care of you. Regarding the rewards points, it is true that coupons are not eligible for points because the coupon rates are much lower than the standard rates. I will follow up with our staff and make sure that they understand this as well. Thanks again for your great review and have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NH
1 review
1 of 5 stars Reviewed October 24, 2012

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Super 8

Ask LINDA F about Super 8 Hagerstown
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review
November 10, 2012
I'm sorry to hear that you couldn't find our front entrance, located at the front of the hotel.... I can assure you that nobody has tried to pry our window screens off. Our clerk may have been in the restroom or checking a few guest rooms, but I do wish to apologize for the delay at check-in. I do ask that you not hold our interior renovations to the gold standard -- please remember that we are not Marriott or Hilton and you did not pay those prices, either. We are in the process of renovating an older building that previous ownership didn't take care of at all. We have just recently spent many thousands of dollars upgrading some of the furnishings and will be replacing the carpet very shortly. Please understand that this all takes time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

Travelers are raving about these Hagerstown hotels

Homewood Suites Hagerstown
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d674322?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hampton Inn Hagerstown - I-81
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d224401?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Sleep Inn & Suites
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d225579?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Courtyard Hagerstown
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1733587?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
SpringHill Suites Hagerstown
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d628958?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
A TripAdvisor Member
3 of 5 stars Reviewed October 23, 2012

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Super 8

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review
November 29, 2012
I appreciate your taking the time to review your stay with us. I want to apologize for any sarcasm you experienced from our staff and please be assured that it will be addressed with them. Thanks again and have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
2 of 5 stars Reviewed October 15, 2012

  • Stayed October 2012, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Super 8

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review
October 19, 2012
I'm sorry you were disappointed with your stay at our hotel. Normal daily check-in is not until 3 pm, so if you come in at 6 am, you have to expect to be charged for a regular night. You still sleep in a bed, take a shower, and eat breakfast like every one else and we still have to clean your room when you check out. I agree that we should have arranged for a late check-out for you, however I don't know the particulars of your check-in or how busy we were that day. Regardless, you accepted the rate you were offered and could have looked for cheaper accomodations elsewhere had you desired to.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Microtel Inn & Suites by Wyndham Hagerstown
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Hagerstown
Trendy
Sleep Inn & Suites
Sleep Inn & Suites 4.5 of 5 stars 91 reviews
Good for business
Homewood Suites Hagerstown
Homewood Suites Hagerstown 4.5 of 5 stars 129 reviews
Great value
Hagerstown Hotel and Convention Center
Hagerstown Hotel and Convention ... 4.0 of 5 stars 47 reviews
Show Prices ABS:HotelCheckRates-d225579?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d674322?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1489503?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Hagerstown hotels
Microtel Inn & Suites by Wyndham... 3.5 of 5 stars 138 reviews Super 8 Hagerstown/Halfway Area 4.0 of 5 stars 103 reviews Days Inn Hagerstown 3.5 of 5 stars 34 reviews Comfort Inn & Suites 4.5 of 5 stars 55 reviews
Show Prices ABS:HotelCheckRates-d241045?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d241046?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d89452?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d89445?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 21 hotels in Hagerstown, ranked by popularity

Been to Super 8 Hagerstown? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Super 8 Hagerstown

Also Known As:
Super Eight Hagerstown
Hagerstown Super Eight
Hagerstown Super 8
Address: 1220 Dual Highway, I-70 Exit 32B or I-81 Exit 6A, Hagerstown, MD 21740-5923
Region: United States > Maryland > Hagerstown
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
Ranked #19 of 21 hotels in Hagerstown
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Wyndham, Booking.com, Expedia, Travelocity, Hotwire, Venere and Tingo so you can book your Super 8 Hagerstown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Super 8 Hagerstown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Super 8 Hagerstown
Enter dates & see best prices* (from our partners)
Show Prices