I do wish to apologize for the experience you had at our hotel. I can assure you that our housekeepers do not unplug alarm clocks. In reality, many of our guests unplug them often to plug in cell phone chargers and things. It sounds like there may have been a power outage in the middle of the night as well, and unfortunately that couldn't have been helped. It's also likely that the GFCI switch on the bathroom outlet may have been pushed, preventing the hair dryer from turning on. I can certainly understand how you felt when things didn't work the way they were supposed to for you. We will look into how we can double check some of these things. The signs on the exterior doors are there to warn people not to sneak pets into our hotel, as some have tried to do. And it sounds like the receipt you were handed was the internal receipt for a prepaid service like Expedia, which we don't provide because it's not charging your card. All in all, I can understand your frustration and do apologize for the inconvenience. It's not a typical stay at our hotel.