We live in Georgia, but had used the Plaza before to visit. We have used for business travel and for visiting family in the area. However, this time on a return trip from California , we were so shocked and disappointed. All of our other visits we had rooms on the second floor . This time they gave us fourth floor and it was old, smelly and disgusting. In fact the rooms did not even look like the same hotel !! They smelled of smoke.. with lots of spray to cover the smell and the bathrooms were old and not updated. The room had wallpaper peeling off the wall and the carpet was disgusting and stained. After trying two different rooms.. both that smelled very bad on the fourth floor, we were told there was nothing else.. so we left !! How disappointing. It was very late.. we have small children and the whole experience was not good !
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- Also Known As:
- Plaza Hotel Hagerstown