We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great room, great breakfast!” 5 of 5 stars
Review of Comfort Inn & Suites

Save Saved
You added Comfort Inn & Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Comfort Inn & Suites
2.0 of 5 Hotel   |   920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #6 of 20 hotels in Hagerstown
Jasper, Georgia, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Great room, great breakfast!”
5 of 5 stars Reviewed October 22, 2013

We booked online, and were not sure what to expect. The room was really nice. The hotel was quiet as a mouse, and we slept well. Amazing breakfast- eggs, sausage, fresh waffles! We will be back- thanks!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD013, Director of Sales at Comfort Inn & Suites, responded to this review, October 24, 2013
Thank you for such a positive review of the Comfort Inn & Suites! We are working very hard to exceed our guests expectations. We are pleased that you enjoyed the breakfast while you were here, since they say breakfast is the most important meal of the day!
Thank you for your business. We hope to see you again some time.

Barb Estrada
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

100 people have reviewed this hotel

Traveler rating
    44
    47
    3
    4
    2
See reviews for
36
35
4
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Centereach, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 18, 2013

Very nice room. Excellent breakfast with many choices. Clean and neat throughout the building. Only drawback here was there is no elevator an we were on the second floor. Ideal location close to I-70 and I-81. Outlet mall nearby and many great antique shops to visit. I took off one star for no elavator.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD013, Director of Sales at Comfort Inn & Suites, responded to this review, October 20, 2013
Thank you for taking the time to write such a nice review of the Comfort Inn & Suites. We are delighted that you had such a pleasant experience. I'm sorry about the lack of an elevator. It is in the long-range plans to have one installed, but not in the immediate future. Until then, we will honor as many requests for downstairs rooms as possible.
Thanks again for choosing to stay with us. We hope to see you again!

Sincerely,
Barb Estrada
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
1 review
4 of 5 stars Reviewed October 17, 2013

Clean, comfortable, handicap accessible, excellent breakfast, helpful staff, quiet. Our room was close to the breakfast room but it wasn't noisy. Close to an excellent outlet mall and other shopping/restaurants/attractions. I took one star off because of the musty smell in our room.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ridgewood, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2013

This hotel was recently renovated top to bottom and it shows. The rooms are very nice with up to date paint colors. The bed was comfortable and bathroom was big and clean. The breakfast room was huge and lots of food choices. The only down side was the location. As we pulled off the road at the entrance there is a big empty building in the parking lot. My wife and I thought the hotel was closed, but driving behind that building we found the Comfort Inn.

Stayed October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD013, Director of Sales at Comfort Inn & Suites, responded to this review, October 15, 2013
Thank you for taking the time to post a review of the Comfort Inn & Suites. We are delighted that you enjoyed all our renovations. The management and staff are working hard to exceed our guests expectations. The vacant building in front definitely detracts from the appearance of the hotel, but because it is owned by someone else, we are limited on what we can do to enhance our curb appeal. We hope that people are reading our reviews and will stop in to see for themselves that we are much more than the outside suggests!
Thank you for choosing to stay with us. We look forward to seeing you again!
Sincerely,
Barb Estrada
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perry,OH
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2013

This hotel was at our half way point between Cleveland and Nags Head, NC. The hotel was quite, clean, and reasonably priced. The $69.00 a night included breakfast. I definitely would stay here again. The "stay two trips and get one night free" is slightly misleading as you must read the fine print and call in the verify each stay.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD013, Director of Sales at Comfort Inn & Suites, responded to this review, October 4, 2013
Thank you for taking the time to post a review of the Comfort Inn & Suites . We appreciate the feedback and are so pleased that you enjoyed your stay. I will pass along your comments about the fall promotion through our GM Hotline. We value our Choice Privileges members and want the rewards program to be as hassle-free as possible. Thank you again for choosing the Comfort Inn. We hope to see you again.

Sincerely,
Barb Estrada
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Binghamton NY
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 30, 2013

We make the NY to Florida trip twice a year and have done so for the past 30 years. We have our usual proven and trusted hotels along the way. We decided to take a chance as the reviews were very good. We were traveling with 2 dogs. First let me say that the front desk person TED is awesome. Such a friendly and helpful man and very knowledgeable This particular hotel per management is "testing the waters" for pet friendly. They have only been accepting pets for about 2 to 3 weeks now. We do hope that they continue to do so. The fact of being pet friendly and good reviews at TRIPADVISOR brought us to an area we would not normally be. Our room was SPOTLESS AND I MEAN SPOTLESS. The absolute only thing I could pick apart was there was a little dust build up on the exhaust fan in the bathroom. The bathroom was squeaky clean.
The décor was very tasteful. Hallways clean. The beds and pillows and bedding was very very nice. The hotel is still under some renovations. The parking lot and the restaurant under renovation that greets you might leave one with a less than desirable feeling but is a work in progress we believe. The parking lot is huge and just looked a little run down. Weeds growing through cracks, etc. but again the restaurant is being renovated and I believe this will change. But once inside, nice really really nice. No hotel at any price is worth staying if it is not absolutely clean including the bedding. As long as this hotel keeps up those standards we will put it on our list and plan to visit again. Good price, good service, good stay all the way around.

Room Tip: Please be sure to confirm pet friendly as it is a relatively new policy
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD013, Director of Sales at Comfort Inn & Suites, responded to this review, October 2, 2013
Thank you so much for sharing your review with the tripadvisor community. We are delighted that we were able to exceed your expectations. We did just recently become a pet-friendly hotel, and so far it has been a good experience for us. We hope to see you again sometime. Thank you for choosing the Comfort Inn & Suites.

Sincerely,
Barb Estrada
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 27, 2013

Was pleased in every level, place across the street was noisy but once inside you couldn't hear anything. Guy at front desk was really nice, made us feel safe and welcome. I brought my mom with me, we were both very happy. Breakfast was great, made myself a big English muffin egg sausage sandwich- good coffee. Clean.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites

Address: 920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #6 of 20 hotels in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Official Description (provided by the hotel):
Please note that due change in the franchise affiliation, the Days Inn property has been converted to and opened as COMFORT INN & SUITES with ALL NEW ROOMS as of July 22, 2011 after extensive interior and exterior renovations and address change. ALL OLD CUSTOMER REVIEWS & COMMENTS (from previous name Days Inn) SHALL BE DELETED COMPLETELY FOR THE FRESH START. Property Description: Free Deluxe Breakfast, 32" Flat Panel TV with free HBO, Free Wireless Internet, Business Center, Fitness Center and Microwave & Refrigerator, Iron & Ironing Board, Hair Dryer, in-room coffee maker in all Rooms and Suites. Points Of Interest include several restaurants within 2 Mi. , Premium Outlet Mall 5 Mi., Antietam Battlefield 12 Mi., City Park 2 Mi., Washington, DC and Baltimore, MD 70 Mi., Whitetail Ski Resort 20 Mi. Gettysburg, PA 35 Mi., Harper's Ferry 25 Mi., Wash. Co. Regional Airport 7 Mi. I-70 (Exit 32B) 2 Mi. & I-81 (Exit 6A) 3 Mi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Priceline, Expedia, Tingo, HotelsClick, TripOnline SA, Choice Hotels, Hotels.com and Venere so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.