Just staying at this hotel without doing anything else is its own little mini-vacation. From the spacious, well-appointed lobby to the clean and tastefully decorated rooms, this hotel far exceeded our expectations. The free breakfast offered many choices and was well-stocked by a watchful attendant who made sure everything was clean and all selections available through breakfast hours. Check-out is noon so there was no rush to leave. In-room coffee, fridge and microwave were much-appreciated. The most valuable asset for this hotel is Michelle, the desk clerk, who checks each room to be sure it is guest-ready. She greets everyone who walks through the door with a big sunny smile and provides her own brand of genuine conversation. When you meet Michelle you know that you wil be staying with a friend, because she treats you like company. You feel like this big hotel is HER home and she wants to make sure you are comfortable while you are with her. When we stay in the Hagerstown area again, it will always be at the Best Western!