I would of given the highest rating possible except for the Price and the 2 front desk clerks. I called to get the room rate I was told $129 30 minutes later or less I arrive to check in and the same clerk I spoke with told me the rate is $159 and they didn't have anymore of those rooms plus he wasn't very pleasant.i leave to go and find another hotel I stopped at the holiday inn next door it was busy with people waiting to get a room and check in. So while I'm waiting to get a price I go to the internet low and behold the homewood suites has the same room for $129 I book on line .as I return to the hotel they had a shift change the lady clerk wasn't pleasant at all she checked us in gave us our key and that was it.the next morning the clerk was on duty who I originally spoke with he wasn't pleasant at all didn't ask about my stay or anything. But what was really strange I looked over the bill the site I booked on actually was charged cheaper than $129 but they charge me $129 tax plus a booking fee which I wasn't aware of until u hit the submit button . So I'm pretty pissed as the clerk did a bait and switch on the phone in my opinion and the on line booking was deceiving . The HOTEL was great the room exceeded our expectations and we are looking into staying there again as my son plays football for shepherd university in West Virginia and we attend every home game which is atleast 5 . The breakfast was also great. We would love to stay at this hotel again.