I stayed here for 5 months from February to July 2012. It’s an OK hotel. I was working at the West Virginia Air National Guard Base in Martinsburg WV; about a 22-23 min drive on I-81. Rooms have a 32 inch Phillips LCD TV, DVD player, a desk, sleeper sofa and High Speed Internet and Wifi. The hotel has an Indoor pool and hot tub, 24 fitness center and two floors with 2 washer and dryers. The biggest selling point for this hotel is the full kitchen; full size frig, full size dish washer, two burner stove, microwave, sink w/ garbage disposal, dishware and free food. The kitchen is what kept me from leaving until I started getting bug bites in May/June. All rooms are suites. I moved rooms several times to see if the bug bite problem would change; and it did. But I just finally decided I needed a change and moved to the Courtyard by Marriott across the road; which I’m glad I did. You can read my separate review on the Courtyard. The Homewood Suites is a pet friendly hotel and once it started to get warm I think the flees started to come out. The cleaning staff is another issue and something to be desired. I only got my room cleaned about once a week to a week and a half and I had to ask to have the room vacuumed or the kitchen floors cleaned. And even then were not clean. I expected the room to be cleaned just like I was checking in for the first time, but even then the rooms weren’t spotless. The front desk staff is nice, but could use some classes on hospitality, their not bad, just could use some polishing. Breakfast is served everyday and dinner Monday thru Thursday. Lot’s of families stay here because of the free food and pool. But the food isn’t very good. I might have had dinner 4 or 5 times in 5 months; I guess you can classify it as food. But I would rather not eat then eat the “free food”. The Breakfast is much better, but you have to battle with all the families; especially in the summer. The Hotel is located right next to a Buffalo Wild Wings and Outback Steakhouse; which is very convenient. The hotel is right off Interstate 81. I wouldn’t recommend this hotel, but I know people stay here for the free food and because it’s the only hotel for miles that has full kitchens. It’s always packed and it’s priced reasonably. But if I had to go back I’d stay across the road at the Courtyard. I liked the one bed room verses the studio room. I never was able to get into a two bedroom.
The Washer and Dryers are on the third and fifth floors; when doing laundry it really helps to be on...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for the review of our hotel. We appreciate you comments. I apologize that you did not like the food that was provided during your stay. The comments about the food and the cleaning staff have been forwarded to the Department leaders. And I apologize that the cleaning staff did not do an appropriate job cleaning your suite. We recently received a 100% on our Cleanliness of our Guest Suites from our Hilton inspection so we hope if you stay with us again we could change your mind. I would like to correct your statement of the location of our Laundry Rooms just in case anyone else requests a specific room floor due to our Laundry Room. Our Laundry Rooms are actually on our 2nd and 4th floors. We hope that if you stay in town with us you will come back! Thanks again for the review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.