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“Pretty Descent” 4 of 5 stars
Review of SpringHill Suites Hagerstown

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SpringHill Suites Hagerstown
3.0 of 5 Hotel   |   17280 Valley Mall Road, Hagerstown, MD 21740   |  
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Ranked #9 of 21 Hotels in Hagerstown
Upper Marlboro, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Pretty Descent”
4 of 5 stars Reviewed April 15, 2013

Great staff, quite and sound proof facility, room was clean. Did have a mild odor but its a hotel to say the least. Breakfast available. Ample parking. Bed was comfy! I enjoyed my stay. If on travel in the area, i would definitely stay again.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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157 reviews from our community

Traveler rating
    71
    59
    19
    4
    4
See reviews for
73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Pataskala, Ohio
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 18, 2013

Hotel was clean and room was great with separate couch/desk sitting area and little kitchenette. Would suggest hotel add a couple plates and some silverware to kitchenette area (even disposable would be great). Spotlessly clean! Very functional bathroom with toilet and shower separate from sink area. Could use a few of those lamps with outlets in the bases to maximize cord plug in places.

Room Tip: As others have said--request away from the highway. The front desk clerk even asked if we had staye...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 18, 2013

My family stopped here for the night on March 15/13, on our way home from Florida. We stayed in 2 rooms, both rooms had 2 queen beds, kitchenette, living area. Very spacious rooms, very clean and the bathrooms are a great size with the sinks outside the shower/toilet area (handy for families).

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
Top Contributor
62 reviews 62 reviews
60 hotel reviews
Reviews in 39 cities Reviews in 39 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 9, 2013

Pros: As previous reviews have stated, the property is well kept and clean. Other than some cobwebs in the corners of the room, the entire building was immaculate. Numerous restaurants nearby. Wide selection of television channels. Very friendly staff.

Cons: If I had to be picky, the low flow shower heads at this hotel are the worst I have ever used. It is almost a safety hazard as the water pressure is so restricted, the soap stays in the bottom of the tub, causing a very slippery surface. Even after attempting to adjust the shower head, all that would come out was a fine mist. I think the "Going Green" is going a little bit too far with these shower heads!

Room Tip: If you are concerned about noise, choose a room on the mall side. However, there is still some sligh...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 25, 2013

Nice and clean hotel . Very helpful personnel in the lobby . Suited my purposes very well for a business trip.
Two things that could be improved are :
- Morning breakfast variety and quality offered .
- Floor cleaning in the room during the stay . I stayed five days . The bed ,showers , table etc were very well looked after but the floor was not vaccuumed.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redwood City, California
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
Reviews in 30 cities Reviews in 30 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed February 24, 2013

A nice hotel with a pleasant staff, very convenient to I-81 and I-70, 1.5 hours from Reagan National Airport (off-peak hours). My room was very quiet, had plenty of room to stretch out, superb water pressure, and a very comfortable bed. Attention to detail was apparent, as the room was not only clean, but was in good condition. It came equipped also with a sitting area, microwave, fridge, and bar sink for very basic food/coffee preparation. What I really liked though, for a hotel of this size, was the pool and gym area. The pool was of good size, and both it and the spa pool were clean. The gym itself was much larger than similar hotels in this range, and there was sufficient space for stretching and general fitness (in addition to the free weights and cardio machines). I only had two issues - first, there really needed to be more electrical outlets in the room - in this day and age, it is not unreasonable to expect plugs readily accessible at the side of the bed, and multiple plugs at the writing desk. Not so here. Second, the bed linens were on the worn side (but clean). I would stay here again when in the area.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Archbald, Pennsylvania
Top Contributor
109 reviews 109 reviews
35 hotel reviews
Reviews in 45 cities Reviews in 45 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 18, 2013

Easy to find this hotel. Very impressed with professional looking men manning the front desk. Prompt check in; good info on nearby gas station (as none is obvious) and very nice spacious room. A much better Springhill than the night before in Savannah. Good shower pressure and wall thermostat allowed us to be comfortable. Pillows were the only complaint but I guess that is industry-wide. Also noted that the amenity lotion bottle was empty :(
When in this area, find dinner at either the Olive Garden or Outback Steakhouse (where you might want to call ahead). This hotel is in a shopping mall area too! Stay away from Buffalo Wild Wings unless you want good service :)

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Hagerstown

Address: 17280 Valley Mall Road, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Hagerstown
#8 Family Hotel in Hagerstown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Hagerstown 3*
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Also Known As:
Springhill Suites Hagerstown Hotel Hagerstown
Hagerstown Springhill Suites

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