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“The basics done well” 4 of 5 stars
Review of SpringHill Suites Hagerstown

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SpringHill Suites Hagerstown
3.0 of 5 Hotel   |   17280 Valley Mall Road, Hagerstown, MD 21740   |  
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Ranked #8 of 21 Hotels in Hagerstown
Redwood City, California
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
Reviews in 30 cities Reviews in 30 cities
84 helpful votes 84 helpful votes
“The basics done well”
4 of 5 stars Reviewed February 24, 2013

A nice hotel with a pleasant staff, very convenient to I-81 and I-70, 1.5 hours from Reagan National Airport (off-peak hours). My room was very quiet, had plenty of room to stretch out, superb water pressure, and a very comfortable bed. Attention to detail was apparent, as the room was not only clean, but was in good condition. It came equipped also with a sitting area, microwave, fridge, and bar sink for very basic food/coffee preparation. What I really liked though, for a hotel of this size, was the pool and gym area. The pool was of good size, and both it and the spa pool were clean. The gym itself was much larger than similar hotels in this range, and there was sufficient space for stretching and general fitness (in addition to the free weights and cardio machines). I only had two issues - first, there really needed to be more electrical outlets in the room - in this day and age, it is not unreasonable to expect plugs readily accessible at the side of the bed, and multiple plugs at the writing desk. Not so here. Second, the bed linens were on the worn side (but clean). I would stay here again when in the area.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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163 reviews from our community

Traveler rating
    74
    62
    19
    4
    4
See reviews for
75
43
10
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Archbald, Pennsylvania
Top Contributor
122 reviews 122 reviews
37 hotel reviews
Reviews in 49 cities Reviews in 49 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed February 18, 2013

Easy to find this hotel. Very impressed with professional looking men manning the front desk. Prompt check in; good info on nearby gas station (as none is obvious) and very nice spacious room. A much better Springhill than the night before in Savannah. Good shower pressure and wall thermostat allowed us to be comfortable. Pillows were the only complaint but I guess that is industry-wide. Also noted that the amenity lotion bottle was empty :(
When in this area, find dinner at either the Olive Garden or Outback Steakhouse (where you might want to call ahead). This hotel is in a shopping mall area too! Stay away from Buffalo Wild Wings unless you want good service :)

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Virginia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 30, 2013

I stayed at the SpringHill suites in January 2013 and the staff couldn't have been nicer. The checkin/checkout was extremely fast. The room was modern with granite countertops. Even though it was near a major highway I could not hear the traffic. It had an excellent workout room and an indoor pool (a little cold) and a jacuzzi. I would definitely stay here again.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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eastcoast usa
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2013

A king spa suite is a favorite quick getaway for us. I enjoy the spacious room, which, by the way, was quiet even on the highway side, the large in room hot tub, the nice sized pool and well equipped fitness center. Front desk and housekeeping staff were helpful and friendly, the complimentary breakfast had a wide variety of choices, and it was nice to eat breakfast by the fire in the lobby. Will definitely do this again

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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green4859
Top Contributor
94 reviews 94 reviews
24 hotel reviews
Reviews in 43 cities Reviews in 43 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 2, 2013

I can't say anything bad about our stay. It's close to shopping, restaurants, movie theaters and other activities. Staff were very friendly, breakfast was good, had indoor pool and hot tub and we had no issues with the room or hotel. We stayed here for two nights for sole purpose of shopping and going to White Tail Ski Resort for snow tubing (too bad they were closed when we got there, but according to their website when I checked before we got there that they were going to be open). I would definitely stay here again!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Annapolis, Maryland
Top Contributor
85 reviews 85 reviews
23 hotel reviews
Reviews in 49 cities Reviews in 49 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed December 26, 2012 via mobile

Comfy, cozy beds, room for my 6'2" son to have his own bed and space for my family of four. The reasonable rates with fabulous breakfast included was worth $50 to our family. Room 102 on the first floor was quiet and convenient. Great REST stop on our way back to the Eastern Shore from Western Maryland.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nashville, Tennessee
Top Contributor
97 reviews 97 reviews
95 hotel reviews
Reviews in 82 cities Reviews in 82 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 13, 2012

Always nice to stay at SpringHill properties and this was not exception. Loaction is just off the highway and right next door to a mall - so - plenty of shopping and eating opportunities are nearby. Helpful staff. Good clean facilities. Bed was a little softer than I prefer but would not stop me from returning the next time I'm in town. Internet service was good.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Hagerstown

Address: 17280 Valley Mall Road, Hagerstown, MD 21740
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Hagerstown
#7 Business Hotel in Hagerstown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Hagerstown 3*
Number of rooms: 104
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Also Known As:
Springhill Suites Hagerstown Hotel Hagerstown
Hagerstown Springhill Suites

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