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SpringHill Suites Hagerstown: Traveler Reviews

3.0 of 5
17280 Valley Mall Road, Hagerstown, MD 21740
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SpringHill Suites Hagerstown
Ranked #5 of 21 hotels in Hagerstown
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104 reviews from our community

    Trip type
Traveler rating
    52
    37
    8
    4
    3
Date Rating
Redwood City, California
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
Reviews in 29 cities Reviews in 29 cities
80 helpful votes 80 helpful votes
“The basics done well”
4 of 5 stars Reviewed February 24, 2013

A nice hotel with a pleasant staff, very convenient to I-81 and I-70, 1.5 hours from Reagan National Airport (off-peak hours). My room was very quiet, had plenty of room to stretch out, superb water pressure, and a very comfortable bed. Attention to detail was apparent, as the room was not only clean, but was in good condition. It came equipped also with a sitting area, microwave, fridge, and bar sink for very basic food/coffee preparation. What I really liked though, for a hotel of this size, was the pool and gym area. The pool was of good size, and both it and the spa pool were clean. The gym itself was much larger than similar hotels in this range, and there was sufficient space for stretching and general fitness (in addition to the free weights and cardio machines). I only had two issues - first, there really needed to be more electrical outlets in the room - in this day and age, it is not unreasonable to expect plugs readily accessible at the side of the bed, and multiple plugs at the writing desk. Not so here. Second, the bed linens were on the worn side (but clean). I would stay here again when in the area.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Archbald, Pennsylvania
Top Contributor
64 reviews 64 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
“Very nice hotel in an area with lots of choices”
5 of 5 stars Reviewed February 18, 2013

Easy to find this hotel. Very impressed with professional looking men manning the front desk. Prompt check in; good info on nearby gas station (as none is obvious) and very nice spacious room. A much better Springhill than the night before in Savannah. Good shower pressure and wall thermostat allowed us to be comfortable. Pillows were the only complaint but I guess that is industry-wide. Also noted that the amenity lotion bottle was empty :(
When in this area, find dinner at either the Olive Garden or Outback Steakhouse (where you might want to call ahead). This hotel is in a shopping mall area too! Stay away from Buffalo Wild Wings unless you want good service :)

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Great Hotel for Business and Families”
5 of 5 stars Reviewed January 30, 2013

I stayed at the SpringHill suites in January 2013 and the staff couldn't have been nicer. The checkin/checkout was extremely fast. The room was modern with granite countertops. Even though it was near a major highway I could not hear the traffic. It had an excellent workout room and an indoor pool (a little cold) and a jacuzzi. I would definitely stay here again.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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eastcoast usa
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A nice place”
4 of 5 stars Reviewed January 12, 2013

A king spa suite is a favorite quick getaway for us. I enjoy the spacious room, which, by the way, was quiet even on the highway side, the large in room hot tub, the nice sized pool and well equipped fitness center. Front desk and housekeeping staff were helpful and friendly, the complimentary breakfast had a wide variety of choices, and it was nice to eat breakfast by the fire in the lobby. Will definitely do this again

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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green4859
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
“Wonderful stay at this hotel!”
5 of 5 stars Reviewed January 2, 2013

I can't say anything bad about our stay. It's close to shopping, restaurants, movie theaters and other activities. Staff were very friendly, breakfast was good, had indoor pool and hot tub and we had no issues with the room or hotel. We stayed here for two nights for sole purpose of shopping and going to White Tail Ski Resort for snow tubing (too bad they were closed when we got there, but according to their website when I checked before we got there that they were going to be open). I would definitely stay here again!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about SpringHill Suites Hagerstown

Also Known As:
Springhill Suites Hagerstown Hotel
Springhill Suites Hagerstown Hotel Hagerstown
Hagerstown Springhill Suites
Address: 17280 Valley Mall Road, Hagerstown, MD 21740
Phone Number:
Region: United States > Maryland > Hagerstown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Hagerstown
Price Range: $$
Hotel Class:3 star (3*)
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