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“Great Stay - Friendly Staff” 5 of 5 stars
Review of Country Inn & Suites/Hagerstown

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Country Inn & Suites/Hagerstown
2.5 of 5 Hotel   |   17612 Valley Mall Road, Hagerstown, MD 21740   |  
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Ranked #10 of 21 Hotels in Hagerstown
Durham, North Carolina
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Great Stay - Friendly Staff”
5 of 5 stars Reviewed May 14, 2014

We had a great night here - we'll definitely stay here again the next time we're passing through. The staff throughout the hotel were so friendly - at check in and the next day at breakfast. Our son really enjoyed the pool, which was very clean, and new.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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169 reviews from our community

Traveler rating
    79
    47
    22
    14
    7
See reviews for
67
44
3
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Jefferson
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2014

I walked into a beautiful lobby with a roaring fireplace. Shelly checked me in , and even though I didn't have a reservation, she was quick to get me in. The rate was great and the room clean. The breakfast in the morning was more than what I'm used to getting. The breakfast lady was a delight. I would definitely recommend staying here.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gander, Canada
Top Contributor
80 reviews 80 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 8, 2014

This hotel is very clean, we'll decorated and has all the amenities the chain offers. Large rooms,great mattresses, fridge,microwave. There is a large mall nearby as well as a Kohl's, Ross and Christmas tree store. A Golden Corral and Olive Garden within walking distance. Friendly staff and a great breakfast with cheese omelets,a nice change from the. "usual".

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middletown
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 5, 2014

This hotel staff is the best. They were very friendly and helpful for directions and ideas. The restaurant they recommended was super. We don't like "chain restaurants" so they gave us a townie restaurant that was outstanding. The complimentary breakfast was a really full breakfast with yogurt, 3 kinds of eggs, sausage patties and links, waffles plus lots more. The room was very large, and clean - and very quiet. Hagerstown is a small city that needs some updating, but this hotel is the best.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, OH
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 3, 2014 via mobile

We use Country Inns often when we travel. Predictable, fair rates, good rooms and breakfast. This one needs a deep clean. Bathroom clean, flat surfaces dusted, but lamps, chair frames, light fixtures, and all along the floor at wall intersections need a good vacuuming/dusting! Didn't have to look hard to see the dust....how come management can't see it? Maybe corporate needs to send in the inspectors.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
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Masschusetts
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 23, 2014

This is the 2nd time we have stayed at this hotel. Excellent staff who go out of their way to be helpful. Hotel is very clean and updated and we got an great rate from the CI&S web site. Mattress & linens clean and comfortable. Good breakfast bar with friendly staff. Great location as it is next to the mall and several restaurants. Easy access to the highway yet just far enough away so you don't hear the traffic. We had no problems with Wi-Fi. Only negative, which I have found at other CI&S hotels, is that the curtains do not completely cover the windows so bring an eye mask if you need a dark room for sleeping.

Room Tip: Ask for a room away from the outside lights.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stillwater, New Jersey, USA
Top Contributor
74 reviews 74 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 23, 2014

Stayed here for one night on the way to a convention. Hotel was clean and comfortable. The staff was very friendly. The hotel is located across the street from an upscale mall with many restaurants and shops.

Room Tip: First floor rooms tend to be a little noisy because of the pool and restaurant.
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites/Hagerstown

Address: 17612 Valley Mall Road, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites/Hagerstown 2.5*
Number of rooms: 85
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Also Known As:
Country Inn And Suites/Hagerstown
Country Inn & Suites/Hagerstown Hotel Hagerstown
Country Inn Hagerstown
Hagerstown Country Inn

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