We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Spectacular Hotel to stay in!!!!!” 5 of 5 stars
Review of Country Inn & Suites/Hagerstown

Save Saved
You added Country Inn & Suites/Hagerstown to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Country Inn & Suites/Hagerstown
2.5 of 5 Hotel   |   17612 Valley Mall Road, Hagerstown, MD 21740   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Price
Book early and Save 15%
Ranked #9 of 21 hotels in Hagerstown
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Spectacular Hotel to stay in!!!!!”
5 of 5 stars Reviewed August 8, 2013 via mobile

Wow!! This hotel was definitely the bomb!! To start off, the employes are very friendly and will help you with anything you need. The rooms are wonderful with comfortable pillows and beds with a very good sized bathrooms. The breakfast is unbelievable!! There are tons of food to choose from!! And lastly, the location is great with tons of places to eat!! We will definitely be back!!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

127 people have reviewed this hotel

Traveler rating
    63
    32
    16
    11
    5
See reviews for
42
39
1
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2013 via mobile

When I entered the hotel it was awesome.I truly recommend this hotel for travelers.It had amazing staff and delicious breakfast.There was a fountain in the front of the hotel that looked great.The pool was great and had felt just right for swimming.Our room was clean and the beds were great.I love Maryland and I'm sure there would be no better hotel in the state.Best vacation ever!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 8, 2013 via mobile

Made last minute reservations while traveling through to New York. They don't accept pets but were very accommodating to my service dog. Other hotel chains have frowned at me in the past but I've never had a problem with Country Inns and Suites. The room was very large and comfortable. The beds were great after a long days drive. Hotel staff was extremely nice and the free breakfast was very good. Bacon, scrambled eggs, waffles, juice, toast, muffins, and on and on. Very tasty.
Easy off and on to the interstate. Very safe area too.
Don't forget the COOKIES!!!

travelers tip:
Be sure to sign up for the Carlson Club. We always stay at Country Inns and rarely pay full price for a room. I can use points plus $$ and almost always pay only half price. We've even stayed for Free many times. Get their Visa card and points add up even faster.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed July 30, 2013

Wonderful staff. Everyone (the front desk, the breakfast staff, the cleaning staff, etc) were very attentive. We stayed here 4 nights to attend a family funeral and be with those in mourning. Hotel was clean. Bed was comfortable. We stayed in a room that was handicapped accessible as we needed it. Found the room accessible, would have preferred a roll in shower as this is easier for transfers for the person who needed it, but the tub bench helped. Only problem was a slight problem with AC, but it was during the recent heat wave. For some reason our choice was either very hot or very cold, we choose very cold and they provided extra blankets. Free breakfast was wonderful - lots of choices. Good service.

Room Tip: Found higher floors to be quieter. If need roll in shower access suggest you ask if they have avail...
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed July 17, 2013 via mobile

Disappointed in the condition of the room. Found large toenail clipping between the beds, food on the floor, ripped bedding and an odd smell in the room. Bathroom was dark and the bath towels hung down behind the toilet lid.

  • Stayed July 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online Customer Support at Country Inn & Suites/Hagerstown, responded to this review, July 22, 2013
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inns standards. To discuss your stay further, please contact Corporate Customer Care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Top Contributor
55 reviews 55 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 10, 2013 via mobile

We were on the road traveling and had driven about 9 hours and we were exhausted. We called and Jean at the front desk was very nice. We drove off the highway and checked in. The room was comfortable and clean. I really can't complain about the price! A good place to hang for the night.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 8, 2013 via mobile

The staff was extremely helpful. Good location. The room looked clean and had nice decor. The bed was fabulous and the shower felt great. So why the bad review??

The thermostat on our AC didn't work, so it was either freeze to death or unplug it - which was also unwelcomed since it was over 95 degrees out during our stay.

Our room was located right across from the elevators, so it was really noisy. You either heard the people or the elevators themselves running all night. The first morning, we headed out to start our adventures and found someone's underwear hanging on our door knob. Thoughtful as that was, we brought plenty so we didn't need to share.

That morning we also found little ants in the bathroom and the counter in the bedroom. The room seemed really clean, so this was a surprise.

During our last night, I awoke to some sort of bug that fell from the heavens and hit me in the face (I even heard a ricochet noise as it bounced off). I jumped up flinging sheets, pillows, arms... Thinking I launched said mystery bug somewhere off into the night a safe distance from myself and the bed, I laid back down. Not yet asleep, I felt something crawling by my elbow and proceeded to beat at the sheets and finally woke my boyfriend who thought I was dreaming...until he started flailing about and swatting at his head too. We finally had to get up, turn on the lights, and shake out the sheets.

Breakfast for either of the two mornings wasn't that great either. The hard boiled eggs were unnaturally rubbery and tasted as much. The mixed fruit had a near-spoiled taste. The sausage and potatoes were good though.

The indoor pool is small and usually filled with kids. But it was nice for a quick cool down.

We didn't bother complaining about the other stuff because we were rarely in our room and the hotel was booked up so we had no other room options anyways. (And it was the weekend of the 150th anniversary of the battle of Gettysburg, so everywhere was booked.)

The hotel had so many positives but the negatives were enough that we probably wouldn't stay here again.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Country Inn & Suites/Hagerstown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites/Hagerstown

Address: 17612 Valley Mall Road, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Hagerstown
#9 Business Hotel in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites/Hagerstown 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Priceline, Booking.com, Carlson, Tingo, Hotels.com, Despegar.com, BookingOdigeoWL, Expedia, Venere, Agoda and Otel so you can book your Country Inn & Suites/Hagerstown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites/Hagerstown
Country Inn & Suites/Hagerstown Hotel Hagerstown
Country Inn Hagerstown
Hagerstown Country Inn

Owners: What's your side of the story?

If you own or manage Country Inn & Suites/Hagerstown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.