We had stayed there a few years ago and it was outstanding. We made it a point to book this hotel when we knew that we were going to be in the area again. We were disappointed. The hotel had gone down in upkeep. The first room we got stunk. We asked for another and got one, but the cable TV was not working correctly. We asked for another room, but the heating system was not operating correctly. Also, the ''Business Center'' was poor. The keyboards for the computers were so worn, some of the letters were not visible, and trying to connect to the internet and staying on, was frustratingly difficult. The staff was friendly, but it appeared that maintenance of the premises had deteriorated.and there was nothing they could do except apologize.
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- Also Known As:
- Country Inn & Suites/Hagerstown Hotel Hagerstown
- Country Inn And Suites/Hagerstown
- Country Inn Hagerstown
- Hagerstown Country Inn