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“Like Brand New, beautifully decorated, spotless.” 5 of 5 stars
Review of Courtyard Hagerstown

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Courtyard Hagerstown
3.0 of 5 Hotel   |   17270 Valley Mall Road, Hagerstown, MD 21740   |  
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Ranked #4 of 21 Hotels in Hagerstown
Madison, WI
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Like Brand New, beautifully decorated, spotless.”
5 of 5 stars Reviewed November 29, 2011

They said the hotel was 14 months old, but it looked like it just opened. Room was very nice, beds very comfortable, large spacious lobby, outdoor gas fireplace sitting area. Nice workout room, small pool, nice hot tub.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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115 reviews from our community

Traveler rating
    62
    40
    7
    4
    2
See reviews for
44
17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Pittsburgh, Pennsylvania
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 10, 2011

Stayed here for a couple nights and what a top notch hotel! Clean, spacious, updated amenities, friendly staff, all worth every penny for a great night rest. It is also close to a variety
of restaurants that are less than 5 minutes drive away. Situated right off I-81 & I-70 also makes its a perfect stop if you don't want to venture too far off the highway. Highly recommended!

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmington, CT
Top Contributor
112 reviews 112 reviews
64 hotel reviews
Reviews in 58 cities Reviews in 58 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 21, 2011 via mobile

We stayed here one year ago on our yearly migration to Florida. The hotel one year later is still top notch. Just had a relaxing dinner with wine in their bistro, after seven hours on the road no need to leave the hotel. The room is large with comfortable furniture, a refrigerator, and a large desk. We will return next year, so convenient, right off I81.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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concord, ma
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 18, 2011

Another great Courtyard. Brand new (<1 year). Clean, tidy, and complete. Staff was very friendly, coffee and food good. Large lounge. Great business Center. Rooms were clean.

First thing that hit us was that the elevators smelled nice. What a terrific touch. They had a fire pit outside and we could socialize outside. The fitness center was completely stocked and the pool/jacuzzi was beautiful.

Rooms were very quiet. I was right beside the elevator but did not hear it all night.

I recommend this hotel 100%.

Room Tip: Never seems to be enough towels in rooms. Ask for extra towels/shampoo/soap when you check in to sav...
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  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Red Bank, New Jersey
Top Contributor
57 reviews 57 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 17, 2011

I stayed here overnight at the start of a 10-day road trip, and I can say it was the best hotel I stayed in over the entire trip. Courtyards are in the middle of a major renovation, and I have seen several done in this design. But this place was the best. Beautiful lobby, touch screen information monitor, excellent breakfast available (seriously, you must eat here). Then the room - wow, it was really nice. This place did the full renovation, and the rooms look brand new, with soothing earth tones, interesting furniture, and great new bathroom. Of the Courtyards I have tried recently have less than a complete renovation, but this one jumped in fully, and it shows. As always, you get what you pay for. This place is not the most economical, but I think they make it worth the price.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Virginia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 15, 2011

Location is very accessible with restaurants nearby (Olive Garden and Shoneys in same shopping center. Mall adjacent with a great Macys.
Room was very clean and in excellent condition. Associates were very friendly and helpful. Will definitely choose this Courtyard when we visit again.

Room Tip: 6th floor is where we were located facing the mall. This hotel is more of a "city view" l...
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  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia, Pennsylvania
Top Contributor
246 reviews 246 reviews
82 hotel reviews
Reviews in 113 cities Reviews in 113 cities
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed August 13, 2011 via mobile

Lovely place with well appointed rooms and nice lobby. We had a room on the top floor that was steaming hot and the air conditioning could not cool it off. We could not sleep due to the heat. Manager came to room and said there was nothing that could be done. We were not alone with our problem as others were complaining. While they were nice about it, no attempt was made to make amends, and I even hace status with Marriott. Not sure I would stay here again. No sleep for more than $100 not my thing.

  • Stayed July 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Hagerstown

Address: 17270 Valley Mall Road, Hagerstown, MD 21740
Location: United States > Maryland > Hagerstown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 21 Hotels in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Hagerstown 3*
Number of rooms: 96
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