Upon arrival to the hotel, other hotel manager, Eunice, greeted us with a really big smile and greeting that made our evening after an all day of traveling. She was very accommodating when she realized we would best benefit from a handicap room due to my sister's illness. That was really refreshing to feel the sincere caring of the hotel staff. The night shift receptionist was especially professional as she answered many questions about the area and providing hotel information.......service with a smile. I can't say enough great comments about the positive experience of the entire staff here.
They made the stress of a serious medical visit to Baltimore pleasant by providing a very comfortable living accommodation for me and my sister.
Thank you all!
Alexis & Quintin
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