This hotel had really friendly staff who were very helpful. It was nice to have conversation and coffee with them in the morning. The room was nice and I was happy to have a kitchen and clean fridge to put food in during my stay.

I highly recommend the Extended Stay America hotel in Germantown, MD. It is clean, quiet, extremely well run and affordable. The staff are friendly, knowledgeable and efficient. It is conveniently located on the back street of a residential area that is only two minutes from route 270. Also, it very close to restaurants, shops and grocery stores. It literally was my home away from home for 3 1/2 years. Because of a job commitment I commuted there from the northeast pretty much every week during that time. The rooms have a kichenette and free WiFi which made it much cheaper than renting an apartment and having to pay utilities.

My husband and I were traveling back home after the Thanksgiving Holiday. We stopped at this hotel and can honestly say it was nice. When we checked in, the night clerk, Stuart, was very helpful and cheerful. We were tired and could have been cranky, but he kept things light and put us at ease. The room was nice, and if we had been staying longer, it would have been very convenient to have the kitchen available to us. I found no issues, other than a very strong odor when we turned on the heater. This quickly dissipated, but it was a little unnerving at first. All in all, we will definitely look for Extended Stay America whenever we travel.

My girlfriend and I stayed here the night before she attended an Intro to Mountain Biking course being held by REI at Schaeffer Farms. The person who took care of our reservation was super nice and efficient and allowed us a late check-in (10:00PM). When we got there, the front desk area was shielded by a transluscent plastic accordion guard over the counter. In almost fifty years of living and too many hotel rooms to count, I have never seen a barrier like this. The very nice clerk did not offer to open up the shield, so the whole situation was really not the best first impression to make. When I asked the clerk if the area was unsafe, gently tapping on the plastic fencing, she lauded the neighborhood as being very good and clearly missed the point of it all. Well, then...why the security?

The room had a kitchen with plates, utensils; very nice. I thought the window over the TV was a rare touch in a motel room and probably specific to this end unit. When we walked into the room, we were hit with the overpowering stench of some acrid and cloying air freshener that housekeeping put onto the AC vent. Not sure what odor was meant to be hidden, but it smelled like a Yankee Candle store, and that's not a good thing. Subtle and favorable scents such as vanilla are fine; this one was not. Lastly, the toilet was loose and could be rocked a good ten degrees (didn't want to go past that) and felt like it could be easily ripped out. Good thing I'm not Irish and am not in conflict with Russian mobsters. Bonus points if you get this reference.