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All reviews front desk nice kitchen beyond the call of duty great hotel to stay upon check rooms are clean esa irene refrigerator maryland
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Reviewed March 28, 2012

It's in a hidden location, it feels very private. Not only that, the have a super shopping center down the street, walmart, target, supermarket, gas station, bank, fast food and restaurant. Even burger king delivers. I thought that was cool. Aside from that anything you need at anytime of night someone at the front desk is always available.

Date of stay: February 2012
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11  Thank N0RaAz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this reviewResponded April 9, 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Washington, D.C. - Germantown. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2012

It's the only hotel I would ever stay at. It's remodeled and in a quiet location. The nightly rate is reasonable for these types of rooms. A friend of mine travels a lot so when he comes to town he always stay there. It's a prime location. You have everything you need within a half a mile radius. check it out, you won't regret it.

Date of stay: March 2012
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8  Thank Giovann1G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this reviewResponded April 9, 2012

Thank you so very much for your glowing review of Extended Stay America Washington, D.C. - Germantown. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.

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Reviewed March 19, 2012

I'm a Technology Engineer, and I stayed here for -six months- while working mostly remote on a contracting assignment. The hotel is very clean and well maintained. The WiFi worked flawlessly for six months which was very important to me, since i was working out of my room.

I enjoyed the large, high definition flatscreen TV and other recent renovations. The grounds are nice and well kept and there was always plenty of parking. The location is in an excellent neighborhood, very close to a large shopping center, which has everything you need, including 2 Starbucks, each within a mile or two, ( which is critical for me! ).

The staff was cordial, friendly and helpful. To give you a few examples, they cheerfully helped me jump my car when i had left my lights one cold, dark afternoon. They always had a roll of quarters available for the guest laundry. They were quick with restaurant suggestions and were always happy to print out driving directions ( i don't travel with a printer ).

You only get housecleaning service once a week! I found this to be fine for me. Honestly, i do not need my shower or my bathroom sink cleaned everyday! Once a week is fine! If you run out of anything, such as fresh towels, just go to the front desk and they will be happy to provide it for you.

You could easily pay double and not get as much hotel. The full kitchen and two work desks are the kicker for me. I had a server and a laptop set up in my room, and it never felt cramped.

For a business traveler who cannot expense everything this is location is professionally managed and staffed, very accommodating and is highly recommended.

Date of stay: March 2012
  • Trip type: Traveled on business
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9  Thank Scott D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this reviewResponded April 9, 2012

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Washington, D.C. - Germantown. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.

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Reviewed March 13, 2012

I have been staying here on and off for two years. More recently 4-5 nights a week. They have made some good improvements including large flat screen tv, new mattress amongst other things. The price is great comparably and the staff is pleasant and helpful. Felipe is at the desk most evenings and is top notch when it comes to customer service. It is a quiet, clean and comfortable stay. I've stayed in many places and this one is above average all the way around.

Date of stay: March 2012
  • Trip type: Traveled solo
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10  Thank eric r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 17, 2011

Clean and confortable. Very nice service and I found this hotel very, very secure.

Date of stay: November 2011
  • Trip type: Traveled solo
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11  Thank Monica G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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