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Hampton Inn Germantown / Gaithersburg: Traveler Reviews

2.5 of 5
20260 Goldenrod Lane, Germantown, MD 20876
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Hampton Inn Germantown / Gaithersburg
Ranked #4 of 4 hotels in Germantown
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88 reviews from our community

    Trip type
Traveler rating
    26
    30
    16
    11
    5
Date Rating
Boston, Massachusetts
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Average Hotel”
3 of 5 stars Reviewed March 3, 2013

Stayed here as a last minute choice on a business trip. I usually prebook hotels but not this time. The hotel is under renovation and it seems like it needs it. I would chose another hotel next time I am in this area. The hotel was not cheap and not worth the price I paid. Overall there were no problems it was just too expensive for a run of the mill average hotel. I want to give an honest review so I must say my room was clean and partially renovated. The breakfast was typical of a Hampton Inn and staff was friendly. There are not a lot of places to stay around here so do your homework and research before you visit. (as I should have)

Room Tip: Make sure your room has been renovated.
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  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask J88T88 about Hampton Inn Germantown / Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGermantown, General Manager at Hampton Inn Germantown / Gaithersburg, responded to this review
March 11, 2013
I appreciate your review of our property. I understand that you were unhappy with some of the charges and I apologize for any miscommunication. We strive to create a wonderful and affordable guest experience. However, we understand that our renovations can be an inconvenience and again we apologize. We hope you will come back and visit us, we would love another chance to provide a great stay for you!

Brian Gearhart
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairport, New York, United States
1 review
“Great services clean rooms”
5 of 5 stars Reviewed March 3, 2013

Our soccer team stayed for one night this past weekend, the services was great! Everybody was very nice. Rooms were very very clean. The continental free breakfast was nice too, the hostess I'm pretty sure her name is Elizabeth, was very helpful with everybody especially our kids, she was smiling all the time ready to help, nice nice lady. Thank you we appreciate it the service and we will come back!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jany Cristian D... B about Hampton Inn Germantown / Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, Ohio
1 review
“School Trip--Awesome!”
4 of 5 stars Reviewed March 2, 2013

We have stayed at this hotel for 13 or 14 years with about 100 students for their DC trip. We had no idea the hotel had been renovated and were shocked to see how awesome it looked! The evening staff that met us was awesome! They made all of the chaperones and students feel welcomed and at home. The breakfast was outstanding! The hotel did a phenomenal job accommodating our students and adults.

We did have some frustration in working out the details of our stay with the hotel, but once we actually got to the hotel...the experience was awesome! We would definitely consider staying at this hotel for the trip next year. It is a great hotel.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask readga about Hampton Inn Germantown / Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colver, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Awesome Renovation in Progress!”
4 of 5 stars Reviewed February 26, 2013

Going through an amazing update to their hotel - great location, friendly staff - great place to stay. If you are on a business trip, you will be happy to see various shopping and eating options located close to the hotel.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Holli U about Hampton Inn Germantown / Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“An friendly hotel for business travel”
4 of 5 stars Reviewed February 26, 2013

The afternoon and evening staff at this hotel are the friendliest I have ever met...and I don't mean just professional and courteous, which they are, I mean friendly. If you travel a lot as I do, you may also value the human touch. This is as good as I've ever seen in an American chain. The hotel has recently undergone renovation and they have done a great job of opening up and furnishing the lobby. The hotel is very convenient for business in the Germantown/Gaithersburg/Rockville area as it is just seconds off I270

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask InLondonAgain about Hampton Inn Germantown / Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham Garden Gaithersburg
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Gaithersburg, MD
3 of 5 stars 142 Reviews
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Additional Information about Hampton Inn Germantown / Gaithersburg

Also Known As:
Hampton Inn Germantown / Gaithersburg Hotel Germantown
Hampton Inn Germantown / Gaithersburg Hotel
Hampton Inn Germantown
Germantown Hampton Inn
Hampton Inn Germantown Gaithersburg
Address: 20260 Goldenrod Lane, Germantown, MD 20876
Phone Number:
Region: United States > Maryland > Germantown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Germantown
#2 Family Hotels in Germantown
#3 Business Hotels in Germantown
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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