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All 4 Germantown hotels

Hampton Inn Germantown / Gaithersburg: Traveler Reviews

2.5 of 5
20260 Goldenrod Lane, Germantown, MD 20876
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Hampton Inn Germantown / Gaithersburg
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Ranked #3 of 4 hotels in Germantown
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Most recent review
4 of 5 stars Reviewed March 2, 2013
readga Newark, Ohio
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100 reviews from our community

    Trip type
Traveler rating
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    36
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Date Rating
Newark, Ohio
1 review
“School Trip--Awesome!”
4 of 5 stars Reviewed March 2, 2013

We have stayed at this hotel for 13 or 14 years with about 100 students for their DC trip. We had no idea the hotel had been renovated and were shocked to see how awesome it looked! The evening staff that met us was awesome! They made all of the chaperones and students feel welcomed and at home. The breakfast was outstanding! The hotel did a phenomenal job accommodating our students and adults.

We did have some frustration in working out the details of our stay with the hotel, but once we actually got to the hotel...the experience was awesome! We would definitely consider staying at this hotel for the trip next year. It is a great hotel.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask readga about Hampton Inn Germantown / Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colver, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Awesome Renovation in Progress!”
4 of 5 stars Reviewed February 26, 2013

Going through an amazing update to their hotel - great location, friendly staff - great place to stay. If you are on a business trip, you will be happy to see various shopping and eating options located close to the hotel.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Holli U about Hampton Inn Germantown / Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“An friendly hotel for business travel”
4 of 5 stars Reviewed February 26, 2013

The afternoon and evening staff at this hotel are the friendliest I have ever met...and I don't mean just professional and courteous, which they are, I mean friendly. If you travel a lot as I do, you may also value the human touch. This is as good as I've ever seen in an American chain. The hotel has recently undergone renovation and they have done a great job of opening up and furnishing the lobby. The hotel is very convenient for business in the Germantown/Gaithersburg/Rockville area as it is just seconds off I270

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask InLondonAgain about Hampton Inn Germantown / Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front Royal, Virginia
1 review
“Fabulous Hotel Chain....Not the best room I've stayed in.”
3 of 5 stars Reviewed February 7, 2013

I love Hampton Inn...the King room was smaller than I'm used to and it had no refridgerator or microwave. But the service was excellent and the complimentary breakfast was excellent as always. At $139.00 a night, it just seemed pricey for the size and lack of usual amenities.

  • Stayed February 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SparklySuzq about Hampton Inn Germantown / Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGermantown, General Manager at Hampton Inn Germantown / Gaithersburg, responded to this review
February 20, 2013
This is Brian Gearhart, General Manager of the Hampton Inn Germantown. Thank you so much for your review! I am glad that you found our service and complimentary breakfast excellent. I’ll be sure to pass your comments along to our team members as they all pride themselves in great customer service!
I am so sorry that your guestroom was smaller than you are used to and we lacked some of the amenities you have come to expect at Hampton Inn’s. I am more than excited to let you know that we do have plans to include refrigerators and microwaves in all guestrooms during our upcoming guestroom refresh later on this year.
With that said, I would like to invite you to return to the Hampton Inn Germantown next time your travels bring you our way and thanks again for staying with us and sharing your experience with this review!

Brian Gearhart
General Manager
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BC
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great hotel”
4 of 5 stars Reviewed February 4, 2013

Very good location for business travel. Great location off Germantown main road. Would likely stay again! The beds were extremely clean, though the hotel looks a bit run down. Some renovations were happening while we were there, so that is good for the future of the hotel.
Looks like a place you stay at if you were traveling for business. I especially liked the shuttlem but had a rental so didnt need to use it.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask annkho about Hampton Inn Germantown / Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGermantown, General Manager at Hampton Inn Germantown / Gaithersburg, responded to this review
February 27, 2013
I'm Brian, the General Manager at the Hampton Inn Germantown. Thank you for writing a review about your stay with us in Germantown. We take pride in the cleanliness of our hotel and are thrilled to see that you noticed how clean the beds are! We agree that our hotel was in need of a refresh which is exactly why we are in process of completely transforming our lobby into its fresh new look. Check it out on our website, we update it constantly with new transformations coming to our hotel! When your travels bring you back to the Germantown area we hope you'll stay with us again!

All the best,
Brian and the team at the Hampton Inn Germantown, MD.
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Additional Information about Hampton Inn Germantown / Gaithersburg

Also Known As:
Hampton Inn Germantown / Gaithersburg Hotel Germantown
Hampton Inn Germantown / Gaithersburg Hotel
Hampton Inn Germantown
Germantown Hampton Inn
Hampton Inn Germantown Gaithersburg
Address: 20260 Goldenrod Lane, Germantown, MD 20876
Phone Number:
Region: United States > Maryland > Germantown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Germantown
#2 Family Hotels in Germantown
#2 Business Hotels in Germantown
Price Range: $
Hotel Class:2.5 star (2.5*)
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