We love staying at Hampton Inns, except when we visit family in Germantown, MD. Even though this hotel is 5 minutes away and has a free breakfast, we stay at a Marriott Hotel that is 10 minutes farther away with no freebies. This Hampton is always under construction and the rooms are not always as clean as I think they should be. The breakfast area is small and crowded and asking the attendant to wipe off a table is a big imposition for her. Avoid, if you can.

Compared to other Hampton Inn's I've stayed at this hotel is about average. It was clean, the staff was friendly, and the location was easy to find but it was obviously older. The carpet was dirty, and the walls were so thin I could here the guests in the next room carrying on a conversation like they were sitting right next to me. If you can get this hotel for a deal on a travel site for a discounted rate, it's ok for a night or two, but at full price, there are better options in the area.

The service in this hotel is fantastic, all the staff go out of their way to help you enjoy your stay. Nothing is too much trouble. I found that the beds were comfortable, clean sheets and regularly changed. The room was always clean. During Hurricane Sandy, when we noticed the wind from outside was blowing in then maintenance were there to fix this very quickly.

The reception staff always made me feel welcome. In the weekday evenings there was also fresh cookies to eat and other goodies on other occasions. The free breakfast was much appreciated, from the fresh fruit salad, cereal, brownies and the hot selection. Usually, it was well stocked even when the hotel was busy with a coach party. They are happy to give you a lift locally to restaurants nearby and will recommend places to eat. I don't think I've ever seen such a good quality gym in a hotel for this price.

My experience is based on a three month stay, so I know the service is consistently good. I did go leave the hotel for a week, taking all my stuff but forgot to let them know. After a few days, they checked me out but when I returned, they got me a new room, replaced all the food I left in the room and gave me a gift card.

The hotel is being refurbished and then it should be even better, highly recommended hotel in the area.

This was my first time staying at a Hampton Inn, I was pleasantly surprised by the hotel. I got an EXCELLENT rate on Priceline.com. I got the room for $55 per night versus the $139. Check was a breeze. The front desk staff were nice and professional. Very clean hotel. My room was spacious. Free wifi in the rooms (fast connection)...Nice comfortable king sized bed, the bathroom is a bit small, but who cares....we do not sleep in the bathroom. The hotel is really easy to get too from Route I-270. Its about 15 mins from the Shady Grove Metro Station. There are many restaurants in the area plus DC is 30 min metro ride away. I'm not sure about driving to DC. It was easier to park and take the metro. Also, they served free breakfast in the morning.Overall, it was an excellent stay. If I had to choose between the Hampton Inn and Fairfield Inn (which is up the road)...I would definitely choose the Hampton Inn. The room are simply better...more spacious and more personality. This will be my first choice will visiting the area. I am a new fan and definitely would recommend the hotel to others.