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“Nice, laid back” 4 of 5 stars
Review of Fairfield Inn & Suites Germantown Gaithersburg

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Fairfield Inn & Suites Germantown Gaithersburg
2.5 of 5 Hotel   |   20025 Century Blvd, Germantown, MD 20874   |  
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Ranked #1 of 4 Hotels in Germantown
Phoenix, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Nice, laid back”
4 of 5 stars Reviewed July 15, 2014

I welcomed the thorough cleanliness in the room and the breakfast area. Even the elevators were spotless.

I would return again and again because of Management's acute sense of customer service and the problem solving skills I found on full display(Barbara, you were wonderful!).

Rich and calming experience. Chapeau!

P.S. The presence of nearby popular restaurants with late hours (Red Robin, Ihop and a surprisingly good Longhorn) is a GREAT plus!

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, 2 days ago
Thank you for your kind comments. Barbara is a great asset to our team, and your thoughtful words are very helpful in allowing us to continue to deliver the most excellent experience. We look forward to serving you again in the future!
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123 reviews from our community

Traveler rating
    80
    31
    5
    5
    2
See reviews for
42
15
7
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Finnish first
  • German first
  • Any
English first
New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 9, 2014

The facilities are new and clean. With good location near the highway entrance, it is a great place for rest durning the long trip. Before breakfast, I spent a walk around the hotel and the parking lots. There were vehicles from different States, NY, NJ, ML, NC, SC, etc. We had 6 mature people (2 families) staying one night for visiting friends in Maryland. I will definitely come back again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, 2 days ago
It was our pleasure to provide you an excellent stay during your Maryland visit. We look forward to seeing you again in the future.
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Long Beach, California
1 review
5 of 5 stars Reviewed July 6, 2014

Rooms and pool were clean. I was especially impressed with the service at every level. Very friendly front desk staff and housekeeping was great. Good breakfast, too, did not wait long for coffee and entrée refills at the breakfast bar.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, 2 days ago
We appreciate the opportunity to serve you during your visit to Germantown. Thank you for your kind words as we enjoy hearing about the experiences of our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mid Atlantic
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 2, 2014

Spotlessly clean, thoughtfully laid-out , well-decorated--this hotel was one of the best-home-away-from-home chains we've stayed in. What made it great for us: full breakfast buffet with hot and cold offerings, free wifi, laundry, microwave and fridge, pool with hot tub, convenient location with restaurants within walking distance.

Stayed June 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, 2 days ago
Hi.
Thanks so much for your comments. It sounds like you had a great time. I love reading the experiences of our guests. Please come see us again!
Danielle Hedden
General Manager
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Westbury, New York
2 reviews
4 of 5 stars Reviewed June 24, 2014

I stayed for a coupe of days at this hotel while in a business trip and my experience was a real nice one, the rooms are clean well maintained, the staff were courteous and approachable, and its location was one of the aspect I considered when I picked the place; I will definitely recommend this place to anybody.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, 2 weeks ago
Thank you for choosing to stay with us. We appreciate your business,and we hope to see you again in the future if your plans bring you back to Germantown MD.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 7, 2014

top quality service and nice people to go along with it! the pool is a little bit small but the kids had a blast and the hot tub is great. nicely for a model rooms in lobby and location is perfect right on the highway. Would recommend to everyone.

Room Tip: front door receptionist in manager were very helpful.
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, 2 days ago
Just a quick note to thank you for your review. May all your adventures be as delightful--and may they bring you back to us in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germantown, Maryland
1 review
5 of 5 stars Reviewed June 4, 2014

We needed just one night away from home while having our wood floors refinished. Even though we live only a few blocks away, we were warmly welcomed including our guide dog in training. The hotel was totally booked, yet quiet. Our room was clean, hallways in great shape, breakfast plentiful and tasty. Best of all, the bed was fantastic! I would recommend this hotel to all visitors, out of town or neighbors.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, 2 days ago
I am so glad we were able to participate in your guide dog in training's program. Thank you for your comments. I love reading about our guests' experiences and yours is no exception.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Germantown Gaithersburg

Address: 20025 Century Blvd, Germantown, MD 20874
Location: United States > Maryland > Germantown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Germantown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Germantown Gaithersburg 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Fairfield Inn & Suites Germantown is a brand new hotel that opened its doors to guests in November of 2004. All of our guest rooms are thoughtfully equipped with Free High-Speed Internet, Microwave, Mini Refrigerator, Coffee Maker, Iron/ Iron Board, & Hairdryers. Speaker Phones featuring free local phone calls & voicemail. Complimentary Hot Breakfast, USA today, Business Center with internet access, exercise facility, and indoor heated pool and spa. ... more   less 
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Also Known As:
Fairfield Inn And Suites Germantown Gaithersburg
Fairfield Inn & Suites Germantown Gaithersburg Hotel Germantown
Fairfield Inn Germantown
Fairfield Germantown
Germantown Fairfield Inn

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