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“Always the perfect place to stay” 5 of 5 stars
Review of Fairfield Inn & Suites Germantown Gaithersburg

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Fairfield Inn & Suites Germantown Gaithersburg
2.5 of 5 Hotel   |   20025 Century Blvd, Germantown, MD 20874   |  
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Ranked #1 of 4 Hotels in Germantown
Ocean City, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Always the perfect place to stay”
5 of 5 stars Reviewed March 3, 2014

We stay in this hotel frequently since our grandchildren live nearby. ALWAYS, everything is perfect. We recently stayed two nights. Paul, at the front desk, is friendly, welcoming, and helpful in every way possible. The room is always perfect and the breakfast is outstanding.
We will continue to use this facility and look forward to be greeted by Paul.

Room Tip: We have found all rooms to be equally good. We especially enjoy when we can stay in a suite.
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, April 14, 2014
It is so good to hear that you chose us when you visit your grandchildren. Paul is a great asset to the team. Thank you for your kind words! We look forward to seeing you next time you are in the area to visit your family.
Danielle Hedden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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137 reviews from our community

Traveler rating
    87
    37
    6
    5
    2
See reviews for
47
16
8
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Finnish first
  • German first
  • Any
English first
Mount Sinai, New York
1 review
5 of 5 stars Reviewed February 9, 2014

Third time I stayed at this property, each time better than the last! When we checked in, we were met as if we were someone special. We are greeted as if we were really expected and we felt like we were a member of some special group. Front desk personnel were both friendly and professional and made our stay something special, as they always do. We used to stay at both Fairfield and Hampton Inns, but now we look only for Fairfield inns when we are traveling. Thanks for training and selecting your personnel so well!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
I was our pleasure to serve you during your visit to Germantown. We enjoy having you every time you are in the area. We will see you again soon, and thank you for choosing to stay with us!

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland, USA
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 7, 2014

Don't pass by this hotel and stay elsewhere in upper Montgomery county - Germantown. Stayed one night with my family.

Hotel was very clean! Room was quiet and the staff at the front desk was exceptional.

Plenty of food nearby to eat. Would stay here again. Stayed on the fourth floor near the elevator and never heard the elevator once!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
Our team enjoyed having you! Thank you for the opportunity to serve you, and we hope to see you again in the future.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lindon, Utah
Top Contributor
81 reviews 81 reviews
27 hotel reviews
Reviews in 45 cities Reviews in 45 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 7, 2014

I stay at this hotel regularly for business (close to corp HQ). This week the visit was extra good as Beverly at the front desk took great care and was extremely helpful. Reminded me again if why I trust this brand and this property completely. Thanks for a great stay.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
We enjoy having you stay with us during your business trips to Germantown. Beverly is a great asset to the team and thank you for your kind words. See you next time!

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Snellville, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2014

My wife, myself and another couple stayed at your hotel last Friday (1/31/14) evening to attend a funeral of a church member that was from Germantown, MD. We drove in from Atlanta, Georgia that morning arriving about 9pm. We were greeted by Front Desk Agent Beverly with a warm smile. She display excellent hospitality. She made us feel very welcome and recommended some nearby restaurants. By the way they had cookies available! Lovely fireplace but it wasn't on, I like fireplaces. The decor throughout the hotel was beautiful! Usually when I check in to hotel I ask the attendant can I inspect the room before officially checking in, but there was no need for this. The room was clean and adequate with a personal touch. We ate at Longhorn that was within walking distance. We had a great time. The breakfast bar was nice with a great variety of choices.
The location was right off the highway and very convenient to the church and the other places we went during our stay. The business center had everything you needed at your disposal. I wanted to stay another night but we had to get back on the road Saturday evening to be back in Atlanta early Sunday morning. When I travel I usually stay at the the Hyatt Place but you may have found a new member in me! Special thanks to Beverly who was exceptional!

Warm Regards,

Donnell Jones-Craven

Room Tip: The hotel itself as well as the corridors were very quiet which is good for travelers who need a nic...
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
Thank you Donnell. Our condolances to you and your family for the loss of a church member. Beverly is a great asset to our team and we appreciate the kind words you gave to her and our team/buiding. We hope to see you again in the future under a better circumstance. Again, thank you for choosing us.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Damascus, Maryland
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 15, 2014

Due to the bad weather conditions of the last few weeks, it revealed some problems in our home. We had to find a place to stay quick! I found this hotel near my work and to school for family members that where staying with us short term. What made our stay even better was the people that helped us. Paul, Beverly, David, Nick and Duke where great. Whatever they could you to make our stay great, they did. Included in the price was a greatly unexpected breakfast. Fresh fruit, choices in eggs and meats, hot and cold cereals, fresh waffles and more. This hotel in newly renovated and very fresh! For those who maybe coming for vacation, the quality here makes the travel to DC worth it. They have many community amenities, local places to dine, grocery, local shopping and a movie theater and local library. The front desk also advised us that the near buy restaurants give guest a dinning discount! Bonus!!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
We are so glad we were able to help in a time of need. Thank you for the kind words about Paul, David, Beverly, Nick and Duke. We have a great team that has a lot of pride in the service they provide and in the Fairfield Inn. Again, thank you for choosing us.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sanford, North Carolina
1 review
5 of 5 stars Reviewed January 1, 2014

We spent before and after Christmas there while visiting our
daughter son-in-law and grandchildren in Maryland after a family cruise in Florida.We were able to do our laundry with a little help from Paul and we were able to leave and go to Philadelphia and then come back and be welcomed again with home baked cookies and smiles from Beverly.
The breakfast was very good and the waffles were outstanding.
Friendly staff, lovely rooms and nice guests all greeting each other and enjoying the season
made it a nice place to be.Many restaurants in that plaza also offered a discount to guests staying there.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
We appreciate the opportunity to be "a home away from home." Our team enjoys taking care of our guests by providing a friendly comfortable setting, and we thank you for the kind words about Beverly and Paul. Thank you for choosing us, and we hope to see you again in the future.

Danielle Hedden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Germantown Gaithersburg

Address: 20025 Century Blvd, Germantown, MD 20874
Location: United States > Maryland > Germantown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Germantown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Germantown Gaithersburg 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Fairfield Inn & Suites Germantown is a brand new hotel that opened its doors to guests in November of 2004. All of our guest rooms are thoughtfully equipped with Free High-Speed Internet, Microwave, Mini Refrigerator, Coffee Maker, Iron/ Iron Board, & Hairdryers. Speaker Phones featuring free local phone calls & voicemail. Complimentary Hot Breakfast, USA today, Business Center with internet access, exercise facility, and indoor heated pool and spa. ... more   less 
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Also Known As:
Fairfield Inn And Suites Germantown Gaithersburg
Fairfield Inn & Suites Germantown Gaithersburg Hotel Germantown
Fairfield Inn Germantown
Fairfield Germantown
Germantown Fairfield Inn

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