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“This Was Great!” 5 of 5 stars
Review of Fairfield Inn & Suites Germantown Gaithersburg

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Fairfield Inn & Suites Germantown Gaithersburg
2.5 of 5 Hotel   |   20025 Century Blvd, Germantown, MD 20874   |  
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Ranked #1 of 4 hotels in Germantown
Damascus, Maryland
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“This Was Great!”
5 of 5 stars Reviewed January 15, 2014

Due to the bad weather conditions of the last few weeks, it revealed some problems in our home. We had to find a place to stay quick! I found this hotel near my work and to school for family members that where staying with us short term. What made our stay even better was the people that helped us. Paul, Beverly, David, Nick and Duke where great. Whatever they could you to make our stay great, they did. Included in the price was a greatly unexpected breakfast. Fresh fruit, choices in eggs and meats, hot and cold cereals, fresh waffles and more. This hotel in newly renovated and very fresh! For those who maybe coming for vacation, the quality here makes the travel to DC worth it. They have many community amenities, local places to dine, grocery, local shopping and a movie theater and local library. The front desk also advised us that the near buy restaurants give guest a dinning discount! Bonus!!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
We are so glad we were able to help in a time of need. Thank you for the kind words about Paul, David, Beverly, Nick and Duke. We have a great team that has a lot of pride in the service they provide and in the Fairfield Inn. Again, thank you for choosing us.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

120 people have reviewed this hotel

Traveler rating
    78
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Finnish first
  • German first
  • Any
English first
Sanford, North Carolina
1 review
5 of 5 stars Reviewed January 1, 2014

We spent before and after Christmas there while visiting our
daughter son-in-law and grandchildren in Maryland after a family cruise in Florida.We were able to do our laundry with a little help from Paul and we were able to leave and go to Philadelphia and then come back and be welcomed again with home baked cookies and smiles from Beverly.
The breakfast was very good and the waffles were outstanding.
Friendly staff, lovely rooms and nice guests all greeting each other and enjoying the season
made it a nice place to be.Many restaurants in that plaza also offered a discount to guests staying there.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
We appreciate the opportunity to be "a home away from home." Our team enjoys taking care of our guests by providing a friendly comfortable setting, and we thank you for the kind words about Beverly and Paul. Thank you for choosing us, and we hope to see you again in the future.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 31, 2013

I usually avoid Fairfield Inns, as they are on the lower side of the Marriott brand. Yet, I could not tell the difference...the hotel was new, very trendy, and clean with spacious rooms/bathrooms. Front desk rep was sociable and pleasant! Would consider returning with family.
The only small con: Our room was located near ice machine, which could've been the cause of wet carpet scent when exiting elevator.

Stayed July 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
Thank you for allowing us the opportunity to show you what our Fairfield Inn is all about. We take a lot of pride in our service and in our building. I have made mention to our team to pay attention to the wet carpet smell. Thank you for the suggestion, and choosing us to stay with during your visit to Germantown.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyons, New York
1 review
5 of 5 stars Reviewed December 16, 2013

The staff was great! Very courteous and welcoming throughout our stay. Beverly was very kind and pleasant from the time we walked in the door after a long day of driving. The rooms were comfortable, clean and inviting. If my travel plans take me through here in the future, I will be looking up this Fairfield Inn again.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
It is good to hear we will see you again with your future travel to Germantown! Thank you for your kind words about Beverly's commitment to service and how comfortable our rooms are. We appreciate the opportunity to serve you.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

Beverly was exceptionally welcoming to us when we arrived and was extremely pleasant throughout our stay. We would certainly stay there again as the rooms were clean and beds comfortable. Very easy to get back out to the highway.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
Beverly is a great assett to the Fairfield Inn Team. Thank you for your kind words about our building and our team. We look forward to seeing you again in the future.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lampasas, Texas
1 review
5 of 5 stars Reviewed October 14, 2013

Excellent staff, comfortable rooms, and good central location. Good continental breakfast. The hotel works with you for special events. They do a good job here and I've never had a bad exerience with over 25 stays. Price is right.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
Thank you for allowing us to be your "Go-To Place." We enjoy working with you and any special events that may be happening.

Danielle Hedden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glen arm md 21057
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 14, 2013

Staff was so kind.

Nick and Paul are wonderful.

Beverly found my Visa card and saved my day.

Clean hotel.

Quiet rooms!

Convenient location.

Movie theater, bus stop, and restaurants close by

Nice breakfast

Swimming pool, too!

Exercise room.

Room Tip: Ask for it! I think all of the rooms are good
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
The Fairfield Inn Team takes a lot of pride in our hotel, and we thank you for the opportunity to serve you. Nick, Paul, and Beverly are a great asset to the team here and I have made sure they are aware of your kind words. Please come and see us again.

Danielle Hedden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Germantown Gaithersburg

Address: 20025 Century Blvd, Germantown, MD 20874
Phone Number:
Location: United States > Maryland > Germantown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Germantown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Germantown Gaithersburg 2.5*
Official Description (provided by the hotel):
Fairfield Inn & Suites Germantown is a brand new hotel that opened its doors to guests in November of 2004. All of our guest rooms are thoughtfully equipped with Free High-Speed Internet, Microwave, Mini Refrigerator, Coffee Maker, Iron/ Iron Board, & Hairdryers. Speaker Phones featuring free local phone calls & voicemail. Complimentary Hot Breakfast, USA today, Business Center with internet access, exercise facility, and indoor heated pool and spa. ... more   less 
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Also Known As:
Fairfield Inn And Suites Germantown Gaithersburg
Fairfield Inn & Suites Germantown Gaithersburg Hotel Germantown
Fairfield Inn Germantown
Fairfield Germantown
Germantown Fairfield Inn

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