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“A home away from home” 5 of 5 stars
Review of Fairfield Inn & Suites Germantown Gaithersburg

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Fairfield Inn & Suites Germantown Gaithersburg
2.5 of 5 Hotel   |   20025 Century Blvd, Germantown, MD 20874   |  
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Ranked #1 of 4 Hotels in Germantown
Certificate of Excellence
Sanford, North Carolina
1 review
“A home away from home”
5 of 5 stars Reviewed January 1, 2014

We spent before and after Christmas there while visiting our
daughter son-in-law and grandchildren in Maryland after a family cruise in Florida.We were able to do our laundry with a little help from Paul and we were able to leave and go to Philadelphia and then come back and be welcomed again with home baked cookies and smiles from Beverly.
The breakfast was very good and the waffles were outstanding.
Friendly staff, lovely rooms and nice guests all greeting each other and enjoying the season
made it a nice place to be.Many restaurants in that plaza also offered a discount to guests staying there.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
We appreciate the opportunity to be "a home away from home." Our team enjoys taking care of our guests by providing a friendly comfortable setting, and we thank you for the kind words about Beverly and Paul. Thank you for choosing us, and we hope to see you again in the future.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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146 reviews from our community

Traveler rating
    94
    38
    7
    5
    2
See reviews for
51
16
8
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Finnish first
  • German first
  • Any
English first
Philadelphia, Pennsylvania
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 31, 2013

I usually avoid Fairfield Inns, as they are on the lower side of the Marriott brand. Yet, I could not tell the difference...the hotel was new, very trendy, and clean with spacious rooms/bathrooms. Front desk rep was sociable and pleasant! Would consider returning with family.
The only small con: Our room was located near ice machine, which could've been the cause of wet carpet scent when exiting elevator.

Stayed July 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
Thank you for allowing us the opportunity to show you what our Fairfield Inn is all about. We take a lot of pride in our service and in our building. I have made mention to our team to pay attention to the wet carpet smell. Thank you for the suggestion, and choosing us to stay with during your visit to Germantown.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyons, New York
1 review
5 of 5 stars Reviewed December 16, 2013

The staff was great! Very courteous and welcoming throughout our stay. Beverly was very kind and pleasant from the time we walked in the door after a long day of driving. The rooms were comfortable, clean and inviting. If my travel plans take me through here in the future, I will be looking up this Fairfield Inn again.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
It is good to hear we will see you again with your future travel to Germantown! Thank you for your kind words about Beverly's commitment to service and how comfortable our rooms are. We appreciate the opportunity to serve you.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

Beverly was exceptionally welcoming to us when we arrived and was extremely pleasant throughout our stay. We would certainly stay there again as the rooms were clean and beds comfortable. Very easy to get back out to the highway.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
Beverly is a great assett to the Fairfield Inn Team. Thank you for your kind words about our building and our team. We look forward to seeing you again in the future.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lampasas, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 14, 2013

Excellent staff, comfortable rooms, and good central location. Good continental breakfast. The hotel works with you for special events. They do a good job here and I've never had a bad exerience with over 25 stays. Price is right.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
Thank you for allowing us to be your "Go-To Place." We enjoy working with you and any special events that may be happening.

Danielle Hedden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glen arm md 21057
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 14, 2013

Staff was so kind.

Nick and Paul are wonderful.

Beverly found my Visa card and saved my day.

Clean hotel.

Quiet rooms!

Convenient location.

Movie theater, bus stop, and restaurants close by

Nice breakfast

Swimming pool, too!

Exercise room.

Room Tip: Ask for it! I think all of the rooms are good
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 18, 2014
The Fairfield Inn Team takes a lot of pride in our hotel, and we thank you for the opportunity to serve you. Nick, Paul, and Beverly are a great asset to the team here and I have made sure they are aware of your kind words. Please come and see us again.

Danielle Hedden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germantown, MDryland, USA
1 review
1 of 5 stars Reviewed September 26, 2013

This hotel is undergoing some renovation and the person at the front desk sent me to stay in a room with construction all around. I slipped on carpet glue, fell hard to the floor and ruined my clothing and bags, not to mention my back. Not only did they not pay for my room, but they also did not offer to pay for the clothing covered in glue, or pay for my emergency room visit. I’ve never felt so disrespected in my life. And as an added bonus, the manager will not return calls or she’ll have the front desk say she's not in and/or available. If you want to feel comfortable and safe...DONT STAY HERE!!! This Fairfield hotel could care less about its guest and/or you’re well-being.

Room Tip: This Fairfield hotel could care less about its guest and/or you’re well-being.
See more room tips
  • Stayed September 2013, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Germantown Gaithersburg

Address: 20025 Century Blvd, Germantown, MD 20874
Location: United States > Maryland > Germantown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Germantown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Germantown Gaithersburg 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
This Germantown, Maryland hotel, newly renovated at the end of 2013, is approximately 30 miles from major Washington, D.C./Baltimore airports Ronald Reagan National Airport, Washington Dulles International Airport and Baltimore Washington International Airport and is easily accessible off of I-270 via exit 15B. Fairfield Inn & Suites Germantown Gaithersburg features free WiFi and on-site parking. Each guest room is furnished with a work desk, TV, microwave, refrigerator and coffee maker. Enjoy complimentary hot breakfast each morning and free coffee anytime in the lobby. The indoor pool, hot tub and fitness center are readily available, as well as a business center and laundry room. Centrally located, our hotel in Germantown is a 5 minute walk to the Department of Energy and restaurants, such as LongHorn Steakhouse, IHOP and Green Turtle. Travel to Washington, D.C. with the Shady Grove Metro Center 5 miles away. We’re also near Germantown attractions Black Rock Center for the Arts & Discovery Sports Center. ... more   less 
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Also Known As:
Fairfield Inn And Suites Germantown Gaithersburg
Fairfield Inn & Suites Germantown Gaithersburg Hotel Germantown
Fairfield Inn Germantown
Fairfield Germantown
Germantown Fairfield Inn

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