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Fairfield Inn & Suites Germantown Gaithersburg: Traveler Reviews

2.5 of 5
20025 Century Blvd, Germantown, MD 20874
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Fairfield Inn & Suites Germantown Gaithersburg
Ranked #1 of 4 hotels in Germantown
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69 reviews from our community

    Trip type
Traveler rating
    43
    20
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    3
    1
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Excellent Staff”
4 of 5 stars Reviewed September 24, 2012

Standard Fairfield Inn, but the staff is excellent and will do anything possible to make your stay better. Paul at the front desk rounded up breakfast even though I was too late for the normal service. The late night staff even gave a warm welcome at a post midnight arrival.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Timhr950950 about Fairfield Inn & Suites Germantown Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review
February 8, 2013
We appreciate the opportunity to serve you during your stay with us. Thank you!

Danielle Hedden
General Manager
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Bristow, VA
1 review
“Excellent Customer Service!”
4 of 5 stars Reviewed September 20, 2012

Paul was an unbelievable help to me and my family during our trip to Germantown! I was lucky enough to get Paul during my reservation process as well as having the chance to meet Paul in person during my stay! He is full of knowledge of the area as well as super accommodating!

What an asset to your team! Congratulations to all!

Sandi :)

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sandidans about Fairfield Inn & Suites Germantown Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review
February 8, 2013
We are so glad that you got to meet Paul during your stay with us. Thank you for the opportunity to serve you and your family! Please come and see us again.

Danielle Hedden
General Manager
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Lindon, Utah
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
“Good Value with Corp Rate”
4 of 5 stars Reviewed September 19, 2012

This hotel is very busy and it is in a great location for me. We now have a company rate with this hotel which makes it a good value ($99/night). The hotel is very clean. Near several restaurants, shopping and a large cinema. It is pretty easy to find off I-270. The front desk staff was helpful and the room was comfortable.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mike T about Fairfield Inn & Suites Germantown Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review
February 8, 2013
Thank you for allowing us to serve you and your company. We appreciate your business!

Danielle Hedden
General Manager
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Knoxville, Tennessee, United States
Top Contributor
84 reviews 84 reviews
6 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
“Great value with epic location”
5 of 5 stars Reviewed September 8, 2012

I have to be in Germantown, MD, every year, and I always stay in this hotel. It's near everything (movies, sports bars, steak house, drug store, etc.), and it's clean. It's not especially fancy, and the exercise room is often at capacity, but I always sleep well and appreciate the quiet and free breakfast.

Room Tip: The higher the better. I find the back side of the hotel to be the quietest. One year I was on the...
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  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by TNmilt for Germantown
Ask TNmilt about Fairfield Inn & Suites Germantown Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review
March 7, 2013
Thank you for choosing to stay with us every year. We appreciate the opportunity! Danielle Hedden General Manager
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Idaho Falls, Idaho
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Fabulous Customer Service”
5 of 5 stars Reviewed August 23, 2012

I always stay here when visiting our Germantown Office and others; I needed a place to meet with a Government client and needed a place off-site. The Fairfield allowed me to use their conference room for an hour (without charge) which made our meeting quick and quiet and uninterrupted.
Don't know if this can always be the case - availability, etc. - but their willingness to help out and accommodate my needs was outstanding and greatly appreciated.
This also has applied to following through with room requests and acknowledging Membership Award status.
Great place. Always nice.

Room Tip: Ask for a high floor room facing away from the parking lot and adjacent restaurants.
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Groeda for Germantown
Ask Groeda about Fairfield Inn & Suites Germantown Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review
February 8, 2013
We appreciate the opportunity to serve you while conducting Germantown business. Thank you for choosing us and we look forward to seeing you in the future!

Danielle Hedden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Fairfield Inn & Suites Germantown Gaithersburg

Also Known As:
Fairfield Inn And Suites Germantown Gaithersburg
Fairfield Inn & Suites Germantown Gaithersburg Hotel
Fairfield Inn & Suites Germantown Gaithersburg Hotel Germantown
Fairfield Inn Germantown
Fairfield Germantown
Germantown Fairfield Inn
Germantown Fairfield
Address: 20025 Century Blvd, Germantown, MD 20874
Phone Number:
Region: United States > Maryland > Germantown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Germantown
#1 Family Hotels in Germantown
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Fairfield Inn & Suites Germantown is a brand new hotel that opened its doors to guests in November of 2004. All of our guest rooms are thoughtfully equipped with Free High-Speed Internet, Microwave, Mini Refrigerator, Coffee Maker, Iron/ Iron Board, & Hairdryers. Speaker Phones featuring free local phone calls & voicemail. Complimentary Hot Breakfast, USA today, Business Center with internet access, exercise facility, and indoor heated pool and spa. ... more   less 
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Fairfield Inn & Suites Germantown Gaithersburg
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