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“Good Value with Corp Rate” 4 of 5 stars
Review of Fairfield Inn & Suites Germantown Gaithersburg

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Fairfield Inn & Suites Germantown Gaithersburg
2.5 of 5 Hotel   |   20025 Century Blvd, Germantown, MD 20874   |  
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Ranked #1 of 4 hotels in Germantown
Lindon, Utah
Top Contributor
73 reviews 73 reviews
24 hotel reviews
Reviews in 40 cities Reviews in 40 cities
25 helpful votes 25 helpful votes
“Good Value with Corp Rate”
4 of 5 stars Reviewed September 19, 2012

This hotel is very busy and it is in a great location for me. We now have a company rate with this hotel which makes it a good value ($99/night). The hotel is very clean. Near several restaurants, shopping and a large cinema. It is pretty easy to find off I-270. The front desk staff was helpful and the room was comfortable.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 8, 2013
Thank you for allowing us to serve you and your company. We appreciate your business!

Danielle Hedden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 people have reviewed this hotel

Traveler rating
    73
    27
    5
    5
    2
See reviews for
41
15
6
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Germantown, Maryland
Top Contributor
107 reviews 107 reviews
10 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 8, 2012

I have to be in Germantown, MD, every year, and I always stay in this hotel. It's near everything (movies, sports bars, steak house, drug store, etc.), and it's clean. It's not especially fancy, and the exercise room is often at capacity, but I always sleep well and appreciate the quiet and free breakfast.

Room Tip: The higher the better. I find the back side of the hotel to be the quietest. One year I was on the...
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, March 7, 2013
Thank you for choosing to stay with us every year. We appreciate the opportunity! Danielle Hedden General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Idaho Falls, Idaho
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 23, 2012

I always stay here when visiting our Germantown Office and others; I needed a place to meet with a Government client and needed a place off-site. The Fairfield allowed me to use their conference room for an hour (without charge) which made our meeting quick and quiet and uninterrupted.
Don't know if this can always be the case - availability, etc. - but their willingness to help out and accommodate my needs was outstanding and greatly appreciated.
This also has applied to following through with room requests and acknowledging Membership Award status.
Great place. Always nice.

Room Tip: Ask for a high floor room facing away from the parking lot and adjacent restaurants.
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 8, 2013
We appreciate the opportunity to serve you while conducting Germantown business. Thank you for choosing us and we look forward to seeing you in the future!

Danielle Hedden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2012

I spend about 40 nights a year in hotels, with approximately 30 in Marriott branded hotels. My laptop had trouble getting connected thru the firewall at the Fairfield Inn Germantown/Gaithersburg. It turns out that my Internet Explorer got corrupted and could not execute properly. The hotel manager, Danielle Hedden and another hotel staff member were excellent! They invested an hour assisting me. They rebooted their internet, provided me with a version of Mozilla Firefox and had their remote IT support team let me bypass the firewall. They went above and beyond what I've ever seen.

In addition to this, the hotel location is great. It's a few blocks off I-270 and you can walk to a few restaurants within the same parking lot and shopping area.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, February 8, 2013
It is our pleasure to serve you while visiting Germantown MD. We appreciate the opportunity and thank you for choosing to stay with us!

Danielle Hedden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, Florida
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 6, 2012

This hotel is in a good area-- several restaurants within walking distance (shares parking lot with Longhorn, Red Robin, and IHOP, there's a Rite Aid across parking lot, and other restaurants across roadway including fast food-- Chick Fil-A).
Staff helpful, single serve cereal, fruits, pre-packaged/refrigerated sausage biscuits for breakfast but they DO have a waffle maker.
Reduced rating by 1 star as the beddings for the pull-out sofa seemed not to have been changed from previous customer-- there were two strands of long hair in same and the pillow seemed to be used. Had the kids use a pillow off the king bed and cover with the blankets.
I'm giving the hotel cleaning staff the benefit of the doubt and figuring that whoever used the pull-out sofa beforehand re-packed the beddings/staff was unaware.
Fairfield is usually lower on the Marriott totem pole to Residence Inn, but this hotel is in a much better area and have a better "feel" than the other hotels in Gaithersburg (in my view).
ENJOY!

Room Tip: If with family, get the King Studio with sofabed-- it has the pull-out sofa and two TVs
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, August 10, 2012
Thank you for choosing to stay with us at the Fairfield Inn & Suites, and we are so glad that you enjoyed your stay and our surroundings. We apologize for the sofa bed, but I have made our team aware of the issue. Thank you for letting us know. Please come and see us again in the future.

Danielle Hedden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomsburg, Pennsylvania
1 review
5 of 5 stars Reviewed July 25, 2012

I stay here at least 2x per month on business and the staff is great. Paul always greets me with a smile, welcome back and we have your room on the 2nd floor ready...even remembering that I like points.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, August 10, 2012
We are so glad you enjoy your stays with us, and the opportunity to serve you. Thank you for choosing to be your home away from home. We look forward to seeing you in the future.

Danielle Hedden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethesda, MD
Top Contributor
122 reviews 122 reviews
10 hotel reviews
Reviews in 40 cities Reviews in 40 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 5, 2012

After 4 days without power, I was ready for some air conditioning. Staff was friendly & efficient.
For less than $100, my wife & I got a good night's sleep and a decent breakfast. Swimming pool was the size of a postage stamp, and someone at headquarters needs to figure out a way to recycle more of the breakfast waste. Without asking, got a room with a view of Sugarloaf Mountain.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Fairfield Inn & Suites Germantown Gaithersburg, responded to this review, July 13, 2012
We felt so privileged to be able to help local families during the power outages within our area. Thank you for bringing the breakfast waste to our attention, and so happy that you had a comfortable nights sleep. Please keep us in mind if ever you need anything in the future.
Danielle Hedden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Germantown Gaithersburg

Address: 20025 Century Blvd, Germantown, MD 20874
Phone Number:
Location: United States > Maryland > Germantown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Germantown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Germantown Gaithersburg 2.5*
Official Description (provided by the hotel):
Fairfield Inn & Suites Germantown is a brand new hotel that opened its doors to guests in November of 2004. All of our guest rooms are thoughtfully equipped with Free High-Speed Internet, Microwave, Mini Refrigerator, Coffee Maker, Iron/ Iron Board, & Hairdryers. Speaker Phones featuring free local phone calls & voicemail. Complimentary Hot Breakfast, USA today, Business Center with internet access, exercise facility, and indoor heated pool and spa. ... more   less 
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Also Known As:
Fairfield Inn And Suites Germantown Gaithersburg
Fairfield Inn & Suites Germantown Gaithersburg Hotel Germantown
Fairfield Inn Germantown
Fairfield Germantown
Germantown Fairfield Inn

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