My friends and I stayed there as it was near the Ragnar Relay course. The front desk staff were so incredibly rude that I will never stay at another "Extended Stay America" hotel again. I called two days prior to put the reservation in a friend's name as she would be arriving first. The woman I spoke with assured me that the room had been transferred to my friend. I asked if she should still mention my name at check-in and the woman screamed "IT'S NO LONGER YOUR ROOM"!!! Sure enough, my friends arrived and were unable to check in because it was STILL under my name! The incompetence of the staff was astounding.
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- Also Known As:
- Homestead Studio Suites Washington-Germantown Hotel Germantown
- Homestead Studio Suites Germantown
- Extended Stay America Germantown
- Homestead Germantown
- Homestead Suites Germantown
- Germantown Homestead Suites