I received an email to get a discount on my reservation, if I stayed at least 2-6 nights. Upon check in, there was a hold put on the credit card used for the full amount, not including the discount. I was not prepared for that. I questioned why the full amount was being taken and was told I had to prove to I was going to stay 2-6 nights. After I stayed 3 nights, upon check out I noticed the discount was not applied. I asked about it and was given attitude and made to feel I just told her about the discount. The discount should have showed up so the staff could see it and should have been applied from the beginning. I booked the reservation for 3 nights. If I stayed less than 2 days or more than 6, then charge me the difference. After some discussion, I was refunded the discounted amount. There should never had to have been a discussion in the first place. I did like the kitchenette area though.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Extended Stay, Travelocity, Orbitz, Expedia, Priceline, Tingo, Hotels.com, BookingOdigeoWL, Agoda, Venere and Otel so you can book your Extended Stay America - Washington, D.C. - Germantown - Town Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Homestead Studio Suites Washington-Germantown Hotel Germantown
- Homestead Studio Suites Germantown
- Extended Stay America Germantown
- Homestead Germantown
- Homestead Suites Germantown
- Germantown Homestead Suites