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“Great customer service” 4 of 5 stars
Review of Extended Stay America - Washington, D.C. - Gaithersburg - North

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Extended Stay America - Washington, D.C. - Gaithersburg - North
2.5 of 5 Hotel   |   205 Professional Drive, Gaithersburg, MD 20879   |  
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Ranked #12 of 15 hotels in Gaithersburg
1 review
“Great customer service”
4 of 5 stars Reviewed July 24, 2012 via mobile

Great customer service 24 hrs a day person always at ur service. Rooms are very updated an very clean beds are also comfortable to sleep in. The location is perfect to do things in Washington DC also Virginia. The complimentary breakfast service is convient when ur on the go. The cleaning service is also outstanding an always at ur service.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North, responded to this review, August 1, 2012
It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Washington, D.C. - Gaithersburg. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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24 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Additional Information about Extended Stay America - Washington, D.C. - Gaithersburg - North

Address: 205 Professional Drive, Gaithersburg, MD 20879
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 15 hotels in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Gaithersburg - North 2.5*
Reservation Options:
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