The hotel is fine, but as a business traveller I need constant wifi in the evenings in order to get my work done. The wifi service in my room was terrible. It took ten minutes to connect the first time and then I was dropped within a minute. I could not get the connection back. I went down to the lobby and it did not work there either. I was told to use the business center but it was full of other people - and they only have two stations. I had to get maintenance to call the internet company and it took about 30 minutes to get service back. I had similar problems the second night but fortunately I had a cellular aircard loaned to me by one of the agencies so I used that instead. The spotty wifi is completely unacceptable for a business traveller.
Otherwise I found the staff helpful. They gave me free breakfast coupons after I complained about the wifi. The room was fine - it needs some updating and repairs for example the bathroom door had putty all over the bottom corner and needs to be refinished and painted. But the room was not in a terrible state, just showing some minor wear. The bed was fine. I requested no feathers and this was not done when I arrived but it was taken care of while I ate dinner in the restaurant. The hotel restaurant was great. Both dinners were superb. The breakfast was also great. Parking is free and plentiful and the hotel is convenient to businesses in the area. It's a little tricky to get to the hotel from 270 but not unduly so. I got decent cellular service at this hotel. One other issue that I had with the hotel was the lack of a gift shop at night. They have a very nice shop with starbucks and sundries but it closes before dinner time. Other hotels I stay at have a shop that is typically open until around 10pm but not this hotel.
There was a school group staying at the hotel but likely on another floor because I did not have any problems with noise. The only noise I experienced was a truck backing up (beep beep beep) at around 2am I don't know what it was it was annoying but otherwise the hotel was decently quiet.
- Official Description (provided by the hotel):
- The Hilton Washington DC North/Gaithersburg Hotel is conveniently located just outside Washington D.C. in the heart of the highly active I-270 Corridor. Gaithersburg, MD is an upscale business, entertainment and residential area in suburban Maryland, in close proximity to Bethesda, Rockville and Germantown Maryland as well as Washington, D.C. and Northern Virginia. The Metro station is close by and easily accessible via the hotel complimentary shuttle service.Style, comfort, service and convenience are pillars of the Hotel which is richly appointed throughout with the Signature Hilton Serenity Beds, 37" flat screen high definition TV's, complimentary in-room WiFi, in-rrom single cup coffee makers, luxury amentities and a host of other upgrades to make your stay comfortable. The hotel also has an indoor-outdoor pool and a fully Precor equipped health and fitness facility. For dining and entertainment, the hotel is proud of its Rooks Corner Restaurant serving three meals a day in a comfortable and inviting setting. The plentiful offerings include a full breafast buffet with omelet and waffle station as well as a la carte breakfast and for lunch and dinner are of American fare including succulent steaks, seafood sandwiches and salads. The hotel also presents a Starbucks coffee shop, and a bar and lounge with a complete selection of beverages including single malt scotches and small batch bourbons served along side complimentary hors d'oeuvres on week nights. If you are planning a meeting or conference, the hotel is fully equipped with a ballroom and meeting spaces totaling over 17,000 square feet and complete banquet and catering menus and services. ... more less
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- Also Known As:
- Hilton Washington Dc North Gaithersburg Hotel Gaithersburg
- Hilton Hotel Gaithersburg
- Hilton Gaithersburg
- Gaithersburg Hilton