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“Front of the house staff is excellent” 4 of 5 stars
Review of Hilton Washington DC North Gaithersburg

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Hilton Washington DC North Gaithersburg
3.5 of 5 Hotel   |   620 Perry Parkway, Gaithersburg, MD 20877   |  
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Ranked #8 of 15 Hotels in Gaithersburg
Richmond, Virginia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Front of the house staff is excellent”
4 of 5 stars Reviewed yesterday NEW

Very warm welcoming friendly staff. Housekeeping staff is usually pretty helpful too. Lots always going on in the lobby but the front desk staff is extremely courteous and works to know your name and understand your needs. Rooms are decent and pretty current.

Room Tip: stay close to the elevators for the best wifi service
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  • Stayed April 2015, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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434 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this location for 12 days during a business trip and Abdul, Felisa and Kamal made me feel so welcome. They were very attentive at the bar/restaurant, and seemed genuinely interested in chatting. The front desk staff was also very friendy and helpful. Overall, I would recommend this hotel if you're on your own as you will feel like a family away from home. Thank you for the great times and hospitality!

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed in the hotel for a soccer tournament and found the property to be in great shape and the staff to be extremely helpful and friendly. One standout person was Mozart who was working at the registration desk when we arrived. Another person who was great was a staff member who helped us find parking when the lot was filled during a busy evening. They also have a nice pool that starts indoors, but then continues outside. Very relaxing

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 2 days ago NEW

This hotel is ideally located within walking distance to Restaurants. Rooms wise this hotel is like any other red roof inn or Comfort inn. The rooms were not well prepared when checked in. No refrigerator in rooms. It was too much money for the price.

Room Tip: Arrive very early or you will stand in line for hours to check in.
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  • Stayed May 2015, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germantown, Maryland
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I booked a room for a night on my wedding day. The guest service rep was very helpful and friendly in allowing me to check in 2 hours early. Before our reception we decided to take some pictures at the hotel. The manager went out of his way to ensure we had access around the hotel for the best picture. We were taking picture outside of the hotel and to our surprise the manager brought us Champaign and water without us asking for anything. He truly went out of his way and going above and beyond.
We returned that night and noticed they left a bottle of Champaign and chocolate-coated strawberries. My wife was so happy and I truly didn't expected this level of accommodation... They truly went above and beyond of my expectation and my wife and I will truly remember this experience. Thank you the Hilton Team!
This hotel is very clean and it has a restaurant and bar, multiple ball rooms, indoor pool, fitness center, internet access etc. The Hilton is close to a mall with lots of stores and restaurants. Highway 270 is easily accessible from he hotel, which is very convenient.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Virginia
1 review
3 of 5 stars Reviewed 3 days ago NEW

I should probably have rated this hotel below average because it was not anywhere close to the quality of a Hilton Hotel. The hotel is in serious need of a face lift - outdated, dirty and outlets that didn't work. We requested an early check in time (noon) because we were traveling from southern Virginia to attend a wedding at 3:00 pm. When we arrived we were told that there was no notation on our registration. What did my phone call two weeks earlier get me?

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Cod, MA, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We found the staff, from Front Desk to the Maids to be focused yet friendly. They were doing their work, but they made time to make sure all was well with each of us. What a pleasant stay. I felt our stay was a good, fair value. Additionally, the location is with easy range of dining and shopping options. I will recommend Hilton when the occasion presents itself.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Additional Information about Hilton Washington DC North Gaithersburg

Address: 620 Perry Parkway, Gaithersburg, MD 20877
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Washington DC North Gaithersburg 3.5*
Number of rooms: 301
Official Description (provided by the hotel):
The Hilton Washington DC North/Gaithersburg Hotel is conveniently located just outside Washington D.C. in the heart of the highly active I-270 Corridor. Gaithersburg, MD is an upscale business, entertainment and residential area in suburban Maryland, in close proximity to Bethesda, Rockville and Germantown Maryland as well as Washington, D.C. and Northern Virginia. The Metro station is close by and easily accessible via the hotel complimentary shuttle service.Style, comfort, service and convenience are pillars of the Hotel which is richly appointed throughout with the Signature Hilton Serenity Beds, 37" flat screen high definition TV's, complimentary in-room WiFi, in-rrom single cup coffee makers, luxury amentities and a host of other upgrades to make your stay comfortable. The hotel also has an indoor-outdoor pool and a fully Precor equipped health and fitness facility. For dining and entertainment, the hotel is proud of its Rooks Corner Restaurant serving three meals a day in a comfortable and inviting setting. The plentiful offerings include a full breafast buffet with omelet and waffle station as well as a la carte breakfast and for lunch and dinner are of American fare including succulent steaks, seafood sandwiches and salads. The hotel also presents a Starbucks coffee shop, and a bar and lounge with a complete selection of beverages including single malt scotches and small batch bourbons served along side complimentary hors d'oeuvres on week nights. If you are planning a meeting or conference, the hotel is fully equipped with a ballroom and meeting spaces totaling over 17,000 square feet and complete banquet and catering menus and services. ... more   less 
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Also Known As:
Hilton Washington Dc North Gaithersburg Hotel Gaithersburg
Hilton Hotel Gaithersburg
Hilton Gaithersburg
Gaithersburg Hilton

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