We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Okay, sort of” 3 of 5 stars
Review of Hilton Washington DC North Gaithersburg

Save Saved
You added Hilton Washington DC North Gaithersburg to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Washington DC North Gaithersburg
3.5 of 5 Hotel   |   620 Perry Parkway, Gaithersburg, MD 20877   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Save Up To 20%
Ranked #8 of 15 hotels in Gaithersburg
New York City, New York
Top Contributor
91 reviews 91 reviews
68 hotel reviews
Reviews in 61 cities Reviews in 61 cities
73 helpful votes 73 helpful votes
“Okay, sort of”
3 of 5 stars Reviewed April 21, 2014

I stayed at this property twice, once in January and again last week. In general, it is no different from any other Hilton. Cookie cutter rooms, clean, good bedding and so on. My package included free internet and breakfast. The internet worked well and the buffet breakfast was a cut above many. Lots of choices and apart from the dishwater coffee the food was of a reasonable standard.

The difficulties that I had both times concerned shuttle service from the closest Metro station. The first time was late evening on a very, very cold winter night and I waited a long time before discovering that the shuttle had arrive and parked just ahead of me but didn't call my cell phone for some time. In all, the time from getting off the Metro to getting on the shuttle was probably around 45 minutes. Too long on an evening with the temperature below the zero. Most recently I arrived at Shady Grove station in late afternoon and on calling the hotel was told to wait on the "west" side and that the driver had already left for the station. She would call him to see if he was still on his way or had already made a pick up and would call me back. Firstly, I don't routinely travel with a compass so finding the "west" side was a challenge. The receptionist admitted that she had never been to the metro station so she had no idea what was "west". Secondly, she didn't bother to call back so I was forced to call her again 30 minutes later to be told that I had missed the shuttle and it was on its way back. What was so hard about calling me back after volunteering that she would do so?

Not good enough for a hotel from a major chain that is charging a significant tariff. Need to do better.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

318 people have reviewed this hotel

Traveler rating
    100
    80
    76
    42
    20
See reviews for
59
46
27
144
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
midland, MI, United States
1 review
5 of 5 stars Reviewed April 20, 2014

All I needed was a good bed and comfortable room, and I got that. Thermostatic control of the room was a real plus. The internet service was too slow to be useful, but I didn't have time to fully test it.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Top Contributor
68 reviews 68 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 13, 2014

Overall the hotel was okay. It was pretty clean and the service was friendly enough. The wifi was very spotty and that made working from my hotel room difficult so I found that to be disappointing. In addition, it was pretty noisy in my wing of the hotel between some kind of hammering throughout the day and other guests yelling at night. The location was very close to shopping and restaurants and right off the highway.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, United States
1 review
4 of 5 stars Reviewed April 10, 2014

Great location depending on your reason for the visit to the area. Many dining/entertainment options nearby, however, the hotel bar has an extensive scotch offering which you could buy by the flight to sample different ones.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island City, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 10, 2014

Nice location, nice facility, very reasonable price. I arrived late, and needed a few things to make my business trip a success. The staff was very helpful and accommodating in getting me what I needed.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, United States
1 review
5 of 5 stars Reviewed April 8, 2014

It is a very good hotel. The service is good. The hotel staff are friendly and ready to help. The room is clean. As my room was on the top floor, it is quiet. The insulation between floors is not good enough to block the sound. The location of the hotel is average as there are not many choices of public transportation.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 1, 2014

Great Hotel. Staff are friendly and helpful. Food OK, but "Free Wireless" service bogged down. My guess is they seriously throttle the bandwidth to the point where it's useless. So if you don't need "Free Wireless" Internet to do your job, then this hotel is a good value for the dollar.

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Washington DC North Gaithersburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Washington DC North Gaithersburg

Address: 620 Perry Parkway, Gaithersburg, MD 20877
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Washington DC North Gaithersburg 3.5*
Official Description (provided by the hotel):
The Hilton Washington DC North/Gaithersburg Hotel is conveniently located just outside Washington D.C. in the heart of the highly active I-270 Corridor. Gaithersburg, MD is an upscale business, entertainment and residential area in suburban Maryland, in close proximity to Bethesda, Rockville and Germantown Maryland as well as Washington, D.C. and Northern Virginia. The Metro station is close by and easily accessible via the hotel complimentary shuttle service.Style, comfort, service and convenience are pillars of the Hotel which is richly appointed throughout with the Signature Hilton Serenity Beds, 37" flat screen high definition TV's, complimentary in-room WiFi, in-rrom single cup coffee makers, luxury amentities and a host of other upgrades to make your stay comfortable. The hotel also has an indoor-outdoor pool and a fully Precor equipped health and fitness facility. For dining and entertainment, the hotel is proud of its Rooks Corner Restaurant serving three meals a day in a comfortable and inviting setting. The plentiful offerings include a full breafast buffet with omelet and waffle station as well as a la carte breakfast and for lunch and dinner are of American fare including succulent steaks, seafood sandwiches and salads. The hotel also presents a Starbucks coffee shop, and a bar and lounge with a complete selection of beverages including single malt scotches and small batch bourbons served along side complimentary hors d'oeuvres on week nights. If you are planning a meeting or conference, the hotel is fully equipped with a ballroom and meeting spaces totaling over 17,000 square feet and complete banquet and catering menus and services. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Booking.com, Tingo, Cheap Tickets, Priceline, Hotels.com, Hilton Hotels, BookingOdigeoWL, Venere and Otel so you can book your Hilton Washington DC North Gaithersburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Washington Dc North Gaithersburg Hotel Gaithersburg
Hilton Hotel Gaithersburg
Hilton Gaithersburg
Gaithersburg Hilton

Owners: What's your side of the story?

If you own or manage Hilton Washington DC North Gaithersburg, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.