I've stayed at this hotel one previous time and selected due to the proximity of it compared to where I needed to visit. It has an excellent location, with plenty of parking and is near a shopping center and some local restaurants. Additionally, in the lobby area, there are about 6 computers and a printer which are complimentary for use by hotel guests. As a guest, I received free WiFi in my room, but I needed to be able to create some letters and print off them and other things from the Internet so this amenity was extremely useful.
When I made the reservation, i did so with my corporate rate, but the purpose of my trip caused my trip to be extended multiple times, both prior to arriving and during my stay. The reservations manager kindly extended my stay at the same rate, but was not responsive to my calls when I needed to extend it further (no return call despite multiple attempts on my part). However, the front desk manager was VERY cooperative and understanding of my family emergency and therefore the cause for my stay and for that I am very appreciative. I would love to stay there in the future, but their rates continue to rise and since the reservations manager will not return my calls, I have no choice but to stay elsewhere since the family emergency (ill parent) is ongoing and will require frequent travel (air, hotel, car & meals) to this area and I need to try to minimize my expenses, where possible.
Both times,I stayed on the 12th floor, away from the elevator and it is very quiet. The a/c works well which is good during the summer months. Housekeeping could be better and is just average.
- Official Description (provided by the hotel):
- The Hilton Washington DC North/Gaithersburg Hotel is conveniently located just outside Washington D.C. in the heart of the highly active I-270 Corridor. Gaithersburg, MD is an upscale business, entertainment and residential area in suburban Maryland, in close proximity to Bethesda, Rockville and Germantown Maryland as well as Washington, D.C. and Northern Virginia. The Metro station is close by and easily accessible via the hotel complimentary shuttle service.Style, comfort, service and convenience are pillars of the Hotel which is richly appointed throughout with the Signature Hilton Serenity Beds, 37" flat screen high definition TV's, complimentary in-room WiFi, in-rrom single cup coffee makers, luxury amentities and a host of other upgrades to make your stay comfortable. The hotel also has an indoor-outdoor pool and a fully Precor equipped health and fitness facility. For dining and entertainment, the hotel is proud of its Rooks Corner Restaurant serving three meals a day in a comfortable and inviting setting. The plentiful offerings include a full breafast buffet with omelet and waffle station as well as a la carte breakfast and for lunch and dinner are of American fare including succulent steaks, seafood sandwiches and salads. The hotel also presents a Starbucks coffee shop, and a bar and lounge with a complete selection of beverages including single malt scotches and small batch bourbons served along side complimentary hors d'oeuvres on week nights. If you are planning a meeting or conference, the hotel is fully equipped with a ballroom and meeting spaces totaling over 17,000 square feet and complete banquet and catering menus and services. ... more less
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- Also Known As:
- Hilton Washington Dc North Gaithersburg Hotel Gaithersburg
- Hilton Hotel Gaithersburg
- Hilton Gaithersburg
- Gaithersburg Hilton