We stayed there for a month for relocation. The hotel is OK, staff at the front desk are nice.
The room was fine, but the room we first got had a very stinky sofa. We assumed it was pet's pee or something. We told the hotel staff about that and they changed it with another one promptly. But the staff mentioned "I don't smell anything" kind of accusing or doubting us, which was very annoying. Seriously, anybody should be able to smell that (my husband who is usually very not sensitive to smell could smell it!).
House keeping kept forgetting a right set of towels every day, so we had to call the front desk requesting additional towels every day...Breakfast is just a snack stand. We got tired of it within a few days and started to buy bread and other stuff by ourselves. There is a train track close to the hotel, so we constantly hear trains even through nights.
We prepaid for a month stay, but after we left, we received a bill charging for a pet. we never took our pet to the hotel. I called them and they refunded it immediately, but still, they were not organized in terms of reservation. However, we appreciate they were flexible when we had to make changes in check-in date multiple times.
- Official Description (provided by the hotel):
- Our extended-stay hotel in Gaithersburg, an all-suites hotel designed for the busy traveler, features spacious layouts with luxurious bedding and full kitchens that include a refrigerator, microwave, dishwasher and stove top. Start your morning with a complimentary copy of USA Today from the lobby and a workout in our 24-hour fitness center. Keep hunger at bay with our 24-hour convenience market. And stay connected with free wireless Internet. Other amenities at our Gaithersburg, MD hotel include BBQ, daily housekeeping and complimentary local phone calls. When traveling to the DC area, TownePlace Suites Gaithersburg offers comfort, convenience and a friendly staff. ... more less
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- Also Known As:
- Towneplace Suites Gaithersburg Hotel Gaithersburg
- Gaithersburg Towneplace Suites