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“My Parents Anniversary” 4 of 5 stars
Review of Gaithersburg Marriott Washingtonian Center

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Gaithersburg Marriott Washingtonian Center
3.5 of 5 Hotel   |   9751 Washingtonian Boulevard, Gaithersburg, MD 20878   |  
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Ranked #4 of 15 Hotels in Gaithersburg
Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“My Parents Anniversary”
4 of 5 stars Reviewed August 20, 2014

I would like to thank the Staff for making my parents' 39th wedding anniversary a very memorable one. They stayed for five nights and they really enjoyed their stay and the surrounding Center. A Very Special thank you to Gene at the Front Office for going above and beyond in assisting me in getting a special surprise amenity to them on their anniversary evening.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario L, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, August 22, 2014
Thank you for reviewing the hotel on Tripadvisor. We are pleased that your parents had a memorable 39th wedding anniversary at the Gaithersburg Marriott Washingtonian Center Hotel. Thank you for the compliments on our service and staff.

Mario Lara
Senior Manager Rooms Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Jacksonville, Florida
Top Contributor
107 reviews 107 reviews
41 hotel reviews
Reviews in 57 cities Reviews in 57 cities
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed August 7, 2014

We stayed at this hotel for 3 nights. It is in a good location, next to a "town center" where there are plenty of restaurants and stores. The hotel is situated on a small lake, which has a path around it for walking/running. Check-in was friendly and efficient; we had a room on the concierge floor overlooking the lake with a beautiful view. The room was spotless and had a minifridge; the bed and pillows were heavenly. Unlike many hotels in the DC area, this hotel has free parking (all the time) as well as free internet for rewards members during the weekend. We did not use the metro (which I am told is fairly close and convenient), but instead opted to drive into DC since it was the weekend and traffic was at a minimum. (By the way, on the weekends there are many parking garages near the attractions with special rates; we parked at the Ronald Reagan building for $13 for the entire day.) The hotel was very busy during our stay, but the staff went out of their way to see to our needs. The only complaint I would have is the very small Marriott hotel sign by the road; it is easy to miss and is not lit at night. I would definitely stay again.

Room Tip: I would ask for a room overlooking the lake. Ask to see what benefits you get for being a Marriott r...
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario L, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, August 9, 2014
Thank you for reviewing the hotel on Tripadvisor. We are thrilled that our hotel “staff went out of their way to see to [your] needs.” I will share your feedback with the engineering/maintenance department regarding the Marriott sign by the road. We look forward to seeing you again for another “wonderful experience” and thank you for staying at the Gaithersburg Marriott Washingtonian Center Hotel!

Mario Lara
Senior Manager Rooms Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston Salem, North Carolina
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 6, 2014

The hotel was comfortable, clean, and friendly for our weekend stay to attend a Wedding Shower in Gaitherbug. We had a wonderful view of the lake and the shopping area known as Rio. On Sunday morning we enjoyed brunch in the hotel restaurant. Everything was delicious! Our only problem occured outside our room door. All 3 of our keys wouldn't work after a walk outside. The front desk promptly sent up a technician who told us he had worked on this door before. He reset the system and showed us how to use the card key so it wouldn't break again. I would definitely return to this hotel.

Room Tip: Ask for a room with view of the lake
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario L, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, August 7, 2014
Thank you for choosing to stay at the Gaithersburg Marriott Washingtonian Center Hotel. It's very rewarding for us to hear that the Hotel was comfortable, clean and friendly. I am disappointed that your keys wouldn’t work but glad to hear that our technician was able to promptly fix the issue. Please stay with us again in the future and thank you again for choosing our hotel.

Mario Lara
Senior Manager Room Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Emporia, Kansas
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 5, 2014

One of my wife's cousins was married recently in Gaithersburg and they did us the great service of reserving a block of rooms for the attendees. The staff exceeded all expectations in making everyone feel welcome. With three generations of family and friends every breakfast of the lovely patio would stretch for hours with literally dozens of people coming and going. But the staff kept the coffees going throughout. The restaurant has a good selection of entrees. We arrived around 2am and the reception staff was very accommodating. The local is quite attractive with many restaurants and shops within an easy walk. This was one of the few hotels we have found in all our travels with truly comfortable beds.

Room Tip: The lake view is very nice and try to get an upper floor to reduce noise. (But we were by the elevat...
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario L, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, August 7, 2014
Thank you for choosing to stay at the Gaithersburg Marriott Washingtonian Center Hotel for your wife’s cousins wedding. It's wonderful to read that our staff exceeded your expectations, especially when three generations of families were attending the festivities. Please stay with us again in the future and thank you again for choosing our hotel.

Mario L
Sr Manager Rooms Operatios
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southington, CT
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 3, 2014

I got the room on Priceline last minute for a steal. The hotel is gorgeous and in a great location. Seconds from the highway, near restaurants and shopping, and has a wonderful deck/patio over looking a river.

We checked in late (2am) and the staff was very friendly and accommodating. We had driven a long way and immediately crashed.

Unfortunately, when we woke up, we found dirty socks, dirty drinking glasses, and a toothbrush in the room. None of that belonged to us, nor did we use the glasses. (If I think about it too long, I get really disgusted...like it could scar me on hotels forever...)

We alerted the staff right away and they were rightly mortified. Unfortunately, they could not refund me as I had purchased the room through Priceline. (I'd have to work directly with PL.) They did, however, offer me free reign over their snack/drink station, free breakfast in the restaurant, and honest compassionate apologies. PL worked with the hotel and got me a refund immediately.

While I normally would be appalled and never return, I am appreciative of the manner in which the staff handled this issue and I would be willing to give them another try when in the area again.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario L, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, August 4, 2014
Thank you for reviewing the hotel on Tripadvisor. I do apologize for the items that were found in the room however we are glad that you thought the hotel was gorgeous and in a great location. Thank you for choosing the Gaithersburg Marriott Washingtonian Center Hotel and please stay with us again.
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Bradenton, Florida
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 30, 2014

The Marriott is...a Marriott. In other words, nice but not very unique. Located on a small man-made lake, there are numerous medium priced and medium quality restaurants within walking distance. The lake is quite nice, although the environment is a bit artificial. I would recommend this for a business trip or as a reliable place to stay on a vacation, not a romantic getaway.

Room Tip: A lake facing too is much nicer.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario L, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, August 2, 2014
Thank you for staying at the Gaithersburg Marriott Washingtonian Center Hotel and reviewing us on Tripadvisor. We appreciate you recommending us as a reliable place to stay for a business trip or vacation. Thank you again for choosing our hotel and we look forward to seeing you again!

Mario Lara
Senior Manager Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quincy, Illinois
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 23, 2014

My wife and I spent 3 nights here for a family reunion. The hotel is beautiful with a lovely setting on a small lake with nearby eateries and shopping within easy walking distance. Since my wife is a paraplegic, we require an accessible room with a roll in shower. This room was the best that we have encountered because the bathroom was set up with safety and accessibility in mind. The safety grab bars were properly located and the shower allowed for easy access without having a lot of water spill out from the base into the bath room area. Excellent design! The room was well set up also with ample space to maneuver around, everything was very clean, staff were very friendly and responsive, bar and restaurant were good. The Metro was just a few minutes away with ample parking and access to all that DC has to offer. The hotel also has free parking and Wi-Fi........always a plus so you are not hit with those extra charges. We highly recommend this property to visitors to the DC area.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario L, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, July 26, 2014
Thank you for staying at the Gaithersburg Marriott Washingtonian Center Hotel and reviewing us on Tripadvisor. We are pleased to hear that you chose to stay at our hotel for a family reunion. It’s wonderful that the accessible room was the “best that [you] have encountered” and you “highly recommend this property”! Thank you again for choosing our hotel and we look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gaithersburg Marriott Washingtonian Center

Address: 9751 Washingtonian Boulevard, Gaithersburg, MD 20878
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Family Hotel in Gaithersburg
#6 Business Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Gaithersburg Marriott Washingtonian Center 3.5*
Number of rooms: 284
Official Description (provided by the hotel):
Blending both style and elegance, the Gaithersburg Marriott Washingtonian Center hotel is the ideal gathering place for families and business travelers alike. Conveniently located amidst the suburbs of Washington, D.C., This distinctive hotel's Gaithersburg, MD location puts guests near many popular businesses, including the Department of Energy, Lockheed Martin, NIST and the FDA, while surrounding them with the many historic sites and national monuments found in and around Washington, D.C. Overlooking a picturesque lake, the hotel's impressive accommodations in Gaithersburg feature rich bedding ensembles, Plug-In panels for easy connectivity, premium movie channels and Enhanced High-Speed Internet access. Boasting over 9,000 square feet of high-tech event space, our hotel is an ideal choice for corporate meetings and grand social events. Our Gaithersburg hotel's restaurant features indoor and outdoor dining and guests are within walking distance of the Rio Entertainment Complex. ... more   less 
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Also Known As:
Gaithersburg Marriott Washingtonian Hotel Gaithersburg
Marriott Gaithersburg

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