Stayed here for the weekend of a friends wedding. Hotel management assured my friends the hotel bar would stay open for the wedding party as an after party until 1am. This became an integral part of the wedding festivities based on there assurances. Do to some misunderstanding with someone in the bar, the bar manager; Janice Allen, decided that she was going to close the bar at 11:15pm and kicked the entire wedding party out of the bar (over 30 people) for no other reason we could tell besides she wanted to go home. My friends being the good spirited people they are then brought beers out onto a patio attached to the hotel so their friends could continue to enjoy the company of one another in a respectful and quiet manner. This was again to much for the hotel staff. They insinuated that they felt "threatened" by the wedding party and called in security to menace the bride and grooms family. The wedding party then proceeded to a hotel room and received not a single noise complaint (to give you an idea of the "rowdy" "threatening" behavior of this group of people who just wanted to celebrate). I would never travel to this hotel again for any reason. I am seriously considering moving my business out of the Marriott chain all together. If they find this type of rude, deceitful and unprofessional behavior acceptable from their employees it begs the question of where else their staffing is falling short.
I also found the hotel overpriced in all respects for the level of cleanliness, quality of food, and amenities. This hotel is at best a good roadside motel and they might consider hourly rates as that is about all the hotel is good for. I weep for the traveller that is stuck in this hotel run by this soul less group of unhappy monsters.
- Official Description (provided by the hotel):
- Blending functionality and elegance, the Gaithersburg Marriott Washingtonian Center sets the stage for a truly successful visit. Located just outside of Washington, DC. In Montgomery County, Maryland, our picturesque lakeside hotel is the ideal home base for business travelers and families alike. Upon arrival, you'll instantly be taken with our well-appointed accommodations, superior amenities, and friendly service. Our spacious hotel rooms and suites offer guests perks like stunning lake views, luxurious bedding, and flat-screen TVs; upgrade for a Concierge Level room for added benefits like a complimentary Continental breakfast. We invite you to dine with us al fresco at The Bench, or enjoy craft cocktails and small bites with friends at our Lobby Lounge. With over 9,000 square feet of flexible event space, we're also an ideal location for a business convention or wedding in Gaithersburg. Whatever brings you here, we look forward to your visit at the Gaithersburg Marriott Washingtonian Center. ... more less
- Reservation Options:
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- Also Known As:
- Gaithersburg Marriott Washingtonian Hotel Gaithersburg
- Marriott Gaithersburg