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“Pleasant stay” 4 of 5 stars
Review of Gaithersburg Marriott Washingtonian Center

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Gaithersburg Marriott Washingtonian Center
3.5 of 5 Hotel   |   9751 Washingtonian Boulevard, Gaithersburg, MD 20878   |  
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Ranked #5 of 15 Hotels in Gaithersburg
Certificate of Excellence
Brooklyn, NY
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed August 27, 2013 via mobile

My daughter and I came to Gaithersburg for a bridal shower. The hotel was convenient to all our weekend activities and was a good deal as well. Check in and check out we're seamless. Room was comfortable. The extra pillows we requested were waiting for us.
We ate breakfast in the hotel lobby and while everything was fresh and delicious the wait staff seemed to struggle with getting the orders down.
The hotel is located next to the Rio which is filled with great shops and good restaurants.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay-AGM, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, September 4, 2013
Thank you for posting your review on TripAdvisor. I'm glad to hear your enjoyed your stay. We'll look forward to seeing you at the Marriott on your next trip to Gaithersburg.

Jay Lefkowitz
Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
    79
    84
    31
    9
    2
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80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 12, 2013

We live 5 minutes away from Rio. My husband received free hotel stay from Marriott, but we didn't have a chance to go anywhere far, so we decided to take a mini vacation right in our back yard at Rio. I really enjoyed the stay, even though I live and work right next to Rio, I still enjoyed walking around the lake, attend free summer concerts and going to the restaurants for some good food and drinks.

The Hotel:
Fitness Center-
We used the fitness center which was very nice and clean, only one other person was there. There is a small TV in front of each treadmill and elliptical. They also have headphones that you can use.
Room-
The room was very nice and clean, we didn't have any problems at all. It's a standard Marriott room.
Breakfast-
We had the breakfast buffet, it was pretty good. Again, standard Marriott breakfast items.

Overall we really enjoyed the mini vacation, and will do it again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay-AGM, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, August 13, 2013
Thank you for posting about your stay with us. It's great to hear that we were able to provide you with the r&r you were looking for on your mini-vacation. Hopefully, we'll see you soon on your next getaway!

Regards,
Jay Lefkowitz
Director of Hotel Operations
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Wilmington, Delaware
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 7, 2013

I thought this was better than average, given that it is a large, chain hotel. I have also stayed at the Courtyard Marriott in the same location and I prefer the Washingtonian Marriott. The decor is more modern and the lobby area much more inviting. It's just as close to the action but quieter.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay-AGM, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, August 8, 2013
Thank you for posting a review on TripAdvisor. I'm glad you enjoyed your stay and our lakefront location in Gaiterhsburg. The Rio Entertainment Center has a great selection of shopping, dining, and entertainment and it's all within walking distance of our hotel. Thanks again!

Jay Lefkowitz
Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed July 27, 2013

The hotel is in a good location if traveling on business to companies nearby, or if visiting Rockville/Gaithersburg for leisure. It is at the edge of a bustling area with many different restaurant choices, move theater, health club, and shopping so it offers many options after meetings or sightseeing. All of this borders a lake which makes for peaceful dining (unless you don't like geese). Hotel also has undergone renovation with a nice restaurant and outdoor dining or relaxing; has quick but decent room service as well.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay-AGM, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, July 29, 2013
Thank you for taking the time to post a review of the Gaithersburg Marriott Washingtonian Center on TripAdvisor. Our central location in Gaithersburg at the Rio Entertainment Center sure makes it easy to enjoy a weekend away in Suburban Maryland. I'm glad you were able to take advantage of all that the area has to offer and hope that you'll visit us again soon!

Best regards,
Jay Lefkowitz
Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkland, Washington, United States
Top Contributor
91 reviews 91 reviews
31 hotel reviews
Reviews in 43 cities Reviews in 43 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 19, 2013

So stayed 2 nights at this Marriott, this week, very nice, great location, updated hotel, great little bar and friendly staff. Arrived late (close to midnight) and restaurant/bar was still open so need a byte to eat, they had a good selection of beers on tap, had a good salad. Bar area was nice, friendly and good bar staff. The rooms were updated and nice and large, clean and plenty of light. The location was great, near all the be at during my stay. Next to a large shopping complex with movie theater, restaurants and department stores but w/o be in the shopping mad house. I would go back to this location, nicely done (a little hard to find as it sits way back off main road).

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay-AGM, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, July 21, 2013
Thank you for sharing your feedback on TripAdivsor about your stay at the Gaithersburg Marriott Washingtonian Center. I'm glad you found The Bench restaurant and lounge to your liking. I agree we've got a great staff and a wide variety of local/regional beverage and food items available. I'll look forward to seeing you on your next visit to Gaithersburg!

Jay Lefkowitz
Director of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC, NY
Top Contributor
209 reviews 209 reviews
41 hotel reviews
Reviews in 57 cities Reviews in 57 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed July 10, 2013

Stayed at this hotel for three nights. Got a great rate on Expedia for $99/night and they upgraded our room upon check in for free to a lake view room (usually $20 more). Service was very friendly.

PROS: Free newspapers, cookies and water in the lobby daily. Location cannot be beaten! It is right off of the lake and right on the walking path that goes all the way around the lake. It is less than a minute's walk from lots of restaurants, shops, a major movie theater and paddle boats right across the lake. The lake view was beautiful, day or night.

Room is spacious. Coffee maker, mini fridge, hairdryer, iron and ironing board in the room. Bath and Body Works toiletries. Good water pressure.

CONS: There are no safes in the rooms. The towels are thin and feel cheap. The tub is slippery when wet - they need non skid decals. Local cabs have taken to double parking in the parking lot hoping for fares which block the cars wanting to leave or enter parking spaces.

Room Tip: Lake view rooms are great!
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay-AGM, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, July 11, 2013
Thank you for posting your feedback about the Gaithersburg Marriott Washingtonian Center on TripAdvisor. I wanted to make sure to inform you that complimentary safety deposit boxes are available for use at our reception desk in the lobby. We're looking at placing safes in the guestrooms at a future date. Additionally, we are in the process of introducing new towels and terry products into the guest rooms and are planning to have all guest rooms feature our new, plush, terry products by the end of 2014.

Thanks again,
Jay Lefkowitz
Director of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falls Church, Virginia
Top Contributor
132 reviews 132 reviews
36 hotel reviews
Reviews in 60 cities Reviews in 60 cities
258 helpful votes 258 helpful votes
5 of 5 stars Reviewed July 10, 2013

The hotel was excellent however it's the first time I have been in a full service Marriott where there was no pool. Since it was around 90 out I truly missed it.


Pros
nice room, very clean typical Marriott Concierge level room
located next to a mall with loads of restaurants & a Target.
great restaurant food.
concierge lounge very good.
We got upgraded to a concierge level room.
manangement sent a complimentary snack tray to our room- a very nice gesture.
The general manager sent a welcoming email to us- great personal service.
Maria in the Concierge lounge was excellent & went out of her way for us.

Cons
restaurant was overwhelmed for breakfast since there was 2 huge wedding parties there & we couldn't get a seat & had to wait. Maybe they can have reservations for large parties & stagger them so other guests can have a seat also? Also noise level was very high in restaurant during this time. It was fine when we had dinner there.

Some of the front desk staff were not familiar with the area at all as they were foreigners. I asked how far it was to the outlets in Hagerstown, Antietam National park & Harpers Ferry national park but they had no clue what I was talking about. Please educate them about what's to see & do in the area. Each of those places was less than one hour from the hotel.

We thought the Concierge lounge was closed on July 4 but it was not. The front desk should inform guests if the lounge is open or closed for holidays.

We would definitely go back!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay-AGM, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review, July 11, 2013
Thank you for your feedback and for posting a review on TripAdivsor. I appreciate your insight about making sure our Associates are knowledgeable about the area. Marriott provides itself in having a diverse workforce representative of the world we live in. With the recent events at various battlefields, it's an excellent opportunity for us to educate our team on the special events and historical sites in neighboring areas, outside of the Washiginton-DC metro region. We'll make sure to share the feedback with our team so we can continue to improve.

Best regards,
Jay Lefkowitz
Director of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gaithersburg Marriott Washingtonian Center

Address: 9751 Washingtonian Boulevard, Gaithersburg, MD 20878
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#5 Family Hotel in Gaithersburg
#6 Business Hotel in Gaithersburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Gaithersburg Marriott Washingtonian Center 3.5*
Number of rooms: 284
Official Description (provided by the hotel):
Blending functionality and elegance, the Gaithersburg Marriott Washingtonian Center sets the stage for a truly successful visit. Located just outside of Washington, DC. In Montgomery County, Maryland, our picturesque lakeside hotel is the ideal home base for business travelers and families alike. Upon arrival, you'll instantly be taken with our well-appointed accommodations, superior amenities, and friendly service. Our spacious hotel rooms and suites offer guests perks like stunning lake views, luxurious bedding, and flat-screen TVs; upgrade for a Concierge Level room for added benefits like a complimentary Continental breakfast. We invite you to dine with us al fresco at The Bench, or enjoy craft cocktails and small bites with friends at our Lobby Lounge. With over 9,000 square feet of flexible event space, we're also an ideal location for a business convention or wedding in Gaithersburg. Whatever brings you here, we look forward to your visit at the Gaithersburg Marriott Washingtonian Center. ... more   less 
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Also Known As:
Gaithersburg Marriott Washingtonian Hotel Gaithersburg
Marriott Gaithersburg

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