The Gaithersburg Marriott provided an excellent stay with helpful staff, a comfortable room, and -best of all - great access to numerous restaurants with a variety of cuisine just moments away on foot. Oddly, this Marriott is located in an area well away from the Nation's capital, with no major landmark employer nearby, a legacy of a relationship with the local Sodexho office just down the street.
Despite its location being odd relative to local major offices, staying at the Marriott, my bed was comfortable, my room was comfortable, in the lobby is starbucks coffee, and frankly an overpriced hotel restaurant. I am not sure why anyone would patronize the in-house establishment with so many high quality dining options nearby.
The water pressure was nice in the morning, and while the room service menu is small, both the breakfast and dinner I ordered at different times over my stay were pretty good, and little more exhorbitant than a trip to the restaurant down stairs would have been.
On that note, one thing future travellers should note: this property has an awful habit of making follow up calls for room service. I call, i ask for pillows. Someone knocks on my door and brings me pillows. I get a call 10 or 15 minutes later asking if I got my pillows. I call, I ask for breakfast. Someone brings my breakfast 30 or 40 minutes later. Some time after that, someone calls to ask if I got my breakfast and I like it.
I am sorry but it was just annoying! It stops the process of going about whatever else I am doing, or, in one case, woke up my 4 month old daughter. Its just unnecessary. If I don't have my pillows or breakfast, or whatever 30 minutes later, chances are I can pick up the same phone that I used to order them to repeat my request.
The reason that I really like to stay at this property is that its enough off the beaten track that prices are pretty good, but part of the larger Washingtonian Center! There are so many restaurants with a wide variety of food types, many of them good, plus great shopping just a few minutes away. And, while the fitness center itself is kind of small, the hotel backs up to the Washingtonian center's man-made lake, which includes a walking trail all of the way around, great for walking or jogging when the weather was decent.
All in all, I would call the room a good value, and a pretty good sleep, and except for the annoying repeat calls, and the unaccountably high lobby restaurant prices, its a great place to stay in a few weeks when I need to come back!
Room Tip: Ask for a room away from the elevators. The 2-hallway spoke design of the floors sometimes means th...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 10, 2012
Thank you for the detailed feedback from your recent stay. I'm happy to hear that you enjoyed the area and all of the amenities the hotel and Washingtonian Center have to offer. I certainly agree that it's a great hidden gem in Maryland. I appreciate your comments about the amount of follow up. While we want to ensure satisfaction by contacting our guests while in the hotel, I understand the need for balance during the stay and will use your comments as we continue in our on-the-job training for our Associates.
Best regards and again, thank you.
Jay Lefkowitz
Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.