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“Happy Stay and Surprised” 5 of 5 stars
Review of Holiday Inn Gaithersburg

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Holiday Inn Gaithersburg
3.0 of 5 Hotel   |   2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879   |  
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Ranked #3 of 15 Hotels in Gaithersburg
GreenLeadersGold level
Acton, Massachusetts
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Happy Stay and Surprised”
5 of 5 stars Reviewed May 14, 2014

Stayed for a night after moving our things out of our students apartment.
Pleasantly surprised by the room and how comfortable the beds were.
Not what we expected at all. Staff very pleasant and had a pleasant drink in the
bar. We had a free beverage coupon.
Would stay again if in the area! We stayed with IHG points and thought great stay for our points
Not far from UMD.

Room Tip: Stayed on the 5th floor and this was very cool on the hot day we were there. Large rooms and good b...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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253 reviews from our community

Traveler rating
    128
    56
    35
    13
    21
See reviews for
61
24
20
114
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Fort Worth, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 13, 2014

We stayed for two nights last week. This is an old school hotel, with an onsite restaurant and gift shop. They have updated the rooms in a very thoughtful manner. The bedside tables have outlets on both sides for easy recharging, as well as a bedside lamp and a gooseneck reading lamp for both. It was actually a bit of a joke for us that there were 8 different lamps in the room, so lighting NOT a problem.
We had a few minor problems, but they were minor enough and it was late, so we didn't bother the staff. Our cable was missing all the HD channels, so we couldn't get any of the networks, and we didn't have hot water at one point midday, as we were getting ready to go out.
Only other minor nitpick....We'd been working out in the fitness center, with the plan of a dip in the pool afterwards, only to find that it is closed for cleaning midday each day. This is posted on the pool, just seems an odd time to be doing the cleaning.
The staff was very friendly and helpful, and I would recommend this hotel.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poughkeepsie, New York
Top Contributor
139 reviews 139 reviews
18 hotel reviews
Reviews in 73 cities Reviews in 73 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 27, 2014

Pleasantly surprised to find such a nice Holiday Inn. The best part was the staff - very friendly and willing to help. The next is the room size and attractive updated furniture, etc. There are two sections to the hotel; one goes up to 7 floors and the other 8 floors. That makes it a little confusing until one gets use to where each bank of elevators is. There is ample free parking.

My only disappoint was with the downstairs pub. The staff tried very hard, but there was not enough help so the wait for service/food was way too long. The quality/price of the food was good.

I do not know if the selling of sandwiches, beverages, etc. in the main lobby during lunchtime is a standard practice, but it is a good one for those in a hurry.

If in the area again, I would certainly consider returning.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bradenton, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 21, 2014

We stayed overnight and were very happy with the hotel. The room was up to date and nice and clean. The employees could not have been nicer. The service was great. They picked us up at the Shady Grove metro which was very convenient. Everyone at the hotel was very nice and friendly - from the front desk to the pub in the evening. We were pleasantly surprised.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
94 reviews 94 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 15, 2014

I stayed at this hotel late last year, but my visit this week exceeded my previous experience. My room was updated, with modern furnishings and bedding, and was very clean and comfortable. Free parking, wifi included. We will return again.

Stayed April 2014
Was this review helpful? Yes 2
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New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 13, 2014

We stayed for the full cherry blossom weekend. The room was a typical Holiday Inn quality room with nothing special to say. Bed was quite spring-y, i.e. not good. Good location. So so service. No recognition for my IHG platinum level.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, April 16, 2014
Thank you for your feedback. I do apologize that your experience was not what you expected.
I have taken note and wish to thank you for bringing this matter to our attention as this is our best means of improving our guest service and guest satisfaction.
Again, I do apologize and we hope that you will give us another opportunity to serve you in the future. Thank again.

Melvin Nichols
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Damascus, Maryland
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 13, 2014

My boss came down from NYC and we picked this hotel because of it's location and convenience to DC. The rooms have been upgraded so that just made it even better. The staff was very helpful to us both. Trudy, Barack, Cira and Adnan were very good at taking care of whatever additional need and request we made. Locally their are numerous food options, a near by mall and hotel shuttle to take you to the area metro. Also check with the front desk for special offers with various stores and resturants that will offer their guest discounts.

Room Tip: They have many different room styles. I found that it paid to ask the front desk to help you find w...
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Gaithersburg

Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Gaithersburg
#2 Business Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
#4 Family Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Number of rooms: 300
Official Description (provided by the hotel):
Welcome to the Holiday Inn Gaithersburg, located in the heart of the I-270 High Tech Business Corridor northwest from the attractions of Washington, DC. Rockville, Germantown and Frederick are also nearby. IBM, Lockheed Martin, NIST, DOE and Hughes are within minutes of this Gaithersburg hotel, as are the Montgomery County Fairgrounds, Lake Forest Mall, Maryland Soccerplex, BlackRock Center for the Arts, and the Rockville and Cabin John Ice Rinks. The hotel offers free shuttle service within a 5-mile radius, including Rockville Amtrak and Shady Grove Metro stations.Corporate travelers will appreciate this Montgomery County hotel s 301 executive rooms with plenty of work space and extra amenities. All guest rooms feature free wireless & hard-wired high-speed Internet access. You'll have room to work, relax and make the most of your day! Business and leisure travelers alike will enjoy the indoor pool at our hotel. Maintain your exercise regimen in our fitness center with whirlpool and sun patio. Enjoy American cuisine at the Village Park Cafe and Kids Eat Free! When it's time to unwind, O'Malley's Irish Pub is the place to enjoy your favorite beverage and a late night snack. We are also a pet-friendly hotel! Let the staff and outstanding service at the Holiday Inn Gaithersburg make your stay a memorable experience! ... more   less 
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Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn

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